I had a difficult time with uploading… I had a difficult time with uploading the softare. I had to contact the support staff several times and was given the same answer, until I made my last plea with the caveat I will cancel the order and ask for my money back, then I got the direct link for download. All my attempts with the "direct download" would yield to PCloud download which I did in part and then stopped and made my last email for help, at which time I received the link I needed to upload the software.

Talking to Bryan.. Talking to Bryan... again. He says other people work for the company too, so I'll just have to take his word for it. Bryan has always been helpful and polite and my problems are always sorted quickly. This past tech support call was an expired license. I just needed to re-input my license key, but I was using the wrong key (the first key I has was problematic, and I forgot there was a second key). Bryan knew right away what the problem was and didn't scold me for idiocy... I appreciate that !! Catch you on the flip side Bryan :)

ZERO INSTRUCTIONS OR GUIDANCE I placed my order and received an invoice with the order number, that's all. There were no download instructions, no instructions at all. There is no means to download this to my computer - someone better figure this out quick and fix it for all potential customers or this company will fail before it really gets started.

I contacted the Truly help team with… I contacted the Truly help team with some questions. Eric helped me with patience, clarity, and responsiveness. I would wholeheartedly recommend Truly Office and its support team, and I am glad I made the switch.

Excellent Office Suite Amazing product for an affordable price! Truly Office exceeded my expectations with its apps, features and support. You get the complete package and some more in a simple one-time purchase. It works seamlessly with all file formats including those of MS Office. The interface is clean and user-friendly. It lacks plug-ins but the base apps handle all writing and spreadsheet tasks flawlessly.