I had a difficult time with uploading… I had a difficult time with uploading the softare. I had to contact the support staff several times and was given the same answer, until I made my last plea with the caveat I will cancel the order and ask for my money back, then I got the direct link for download. All my attempts with the "direct download" would yield to PCloud download which I did in part and then stopped and made my last email for help, at which time I received the link I needed to upload the software.

Best Customer Service on the planet (Universe maybe) If I could give 10 stars, I would! There was a slight misunderstanding when I first bought the software... most likely on my part. I wrote to explain that the Family Package was not a good fit for me. I was willing to to make things right from my end but Denis (Operations manager, I believe) stepped in and went above and beyond to rectify the issue. Best customer service I've seen in a long time and I'm an old man...so trust me on that! I was a Microsoft Office user for many years but the somewhat recent subscription model irked me a little. I Truly needed something new (see what I did there?) and fell upon this product and although I haven't had much time to assess yet, I'm sure there will be no issues and I can almost guarantee that I will never go back.....This company will be successful and I'm happy to be among one of the first customers for this product. Keep up the great work!!!

Truly Office compatibility - excellent I've been using MS Office for a while, using TrulyOffice is very close to it. Enough so, I've cancelled my MS Office subscription and am now using TrulyOffice exclusively. I'm not finding a reason to go back.

Opening Word documents is cumbersome. Opening Word documents is cumbersome. 1-Open Trulyoffice 2-Open new document (even if I'm not needing it) 3-Then open a Word document. At least with MS Word all I had to do was click on it.

I was really impressed I was really impressed. The customer service is fast getting back to you, the product was REALLY easy to install and use. The programs are so similar to excel and word there was barely any learning curve. I highly recommend!!!