Paul Laska
GBI had problems with the install I had problems with the install. Trulyoffice connected me with a technician by phone, who I gave permission to access my computer. It took him time, but he got through the tangles of my system and got it installed and running as it should! I feel they truly went to extra way to ensure the customer was satisfied!
Arthur
GBGreat tool Great tool, even better price. Opens and creates MS compatible files. No recurring fees to use the software. My main concern is that there isn’t a cross platform focus. Works great on my MacBook, but there isn’t a version supporting iPad or IOS. I am not always working on my Laptop.
Roger Menage
NZI contacted the Truly help team with… I contacted the Truly help team with some questions. Eric helped me with patience, clarity, and responsiveness. I would wholeheartedly recommend Truly Office and its support team, and I am glad I made the switch.
Drop Ship Vendor
GBEric was helpful in getting my issue… Eric was helpful in getting my issue corrected and was nice to deal with
Opeesim
CATalking to Bryan.. Talking to Bryan... again. He says other people work for the company too, so I'll just have to take his word for it. Bryan has always been helpful and polite and my problems are always sorted quickly. This past tech support call was an expired license. I just needed to re-input my license key, but I was using the wrong key (the first key I has was problematic, and I forgot there was a second key). Bryan knew right away what the problem was and didn't scold me for idiocy... I appreciate that !! Catch you on the flip side Bryan :)