B K
GBTruly Office compatibility - excellent I've been using MS Office for a while, using TrulyOffice is very close to it. Enough so, I've cancelled my MS Office subscription and am now using TrulyOffice exclusively. I'm not finding a reason to go back.
Dos Boss
CABest Customer Service on the planet (Universe maybe) If I could give 10 stars, I would! There was a slight misunderstanding when I first bought the software... most likely on my part. I wrote to explain that the Family Package was not a good fit for me. I was willing to to make things right from my end but Denis (Operations manager, I believe) stepped in and went above and beyond to rectify the issue. Best customer service I've seen in a long time and I'm an old man...so trust me on that! I was a Microsoft Office user for many years but the somewhat recent subscription model irked me a little. I Truly needed something new (see what I did there?) and fell upon this product and although I haven't had much time to assess yet, I'm sure there will be no issues and I can almost guarantee that I will never go back.....This company will be successful and I'm happy to be among one of the first customers for this product. Keep up the great work!!!
James F Fazenbaker
GBFrustrated with this organization. I need to talk directly with a representative over the phone. My software is still not working on my iPad Pro. This has been over two weeks now & no response! Give me some respect & courtesy. You took my money & walked away. I think it’s time for me to publicize this as an indication of this company’s pitiful performance.
Doreen Bass
GBOpening Word documents is cumbersome. Opening Word documents is cumbersome. 1-Open Trulyoffice 2-Open new document (even if I'm not needing it) 3-Then open a Word document. At least with MS Word all I had to do was click on it.
Paul Laska
GBI had problems with the install I had problems with the install. Trulyoffice connected me with a technician by phone, who I gave permission to access my computer. It took him time, but he got through the tangles of my system and got it installed and running as it should! I feel they truly went to extra way to ensure the customer was satisfied!