Eric was helpful in getting my issue… Eric was helpful in getting my issue corrected and was nice to deal with

Great tool Great tool, even better price. Opens and creates MS compatible files. No recurring fees to use the software. My main concern is that there isn’t a cross platform focus. Works great on my MacBook, but there isn’t a version supporting iPad or IOS. I am not always working on my Laptop.

Talking to Bryan.. Talking to Bryan... again. He says other people work for the company too, so I'll just have to take his word for it. Bryan has always been helpful and polite and my problems are always sorted quickly. This past tech support call was an expired license. I just needed to re-input my license key, but I was using the wrong key (the first key I has was problematic, and I forgot there was a second key). Bryan knew right away what the problem was and didn't scold me for idiocy... I appreciate that !! Catch you on the flip side Bryan :)

Opening Word documents is cumbersome. Opening Word documents is cumbersome. 1-Open Trulyoffice 2-Open new document (even if I'm not needing it) 3-Then open a Word document. At least with MS Word all I had to do was click on it.

I was really impressed I was really impressed. The customer service is fast getting back to you, the product was REALLY easy to install and use. The programs are so similar to excel and word there was barely any learning curve. I highly recommend!!!