Eric was helpful in getting my issue… Eric was helpful in getting my issue corrected and was nice to deal with

Easy transition from Microsoft to TrulyOffice I selected TO after reviewing the features, price, and reviews. I was not disappointed. TO replicates the Microsoft environment very well for documents and slides (haven't tried sheets yet). Getting up to speed is very quick. I like some aspects of TO user interface better than Microsoft. No contract to sign. And no ads. One problem I encountered was with email back to support. I never received any reply to my mails and when I called the support line, the person said they never received the mails.

I am comfortable with Trulyoffice… I am comfortable with Trulyoffice software, It is familiar and easy to use. Had trouble downloading (obviously Microsoft at work) customer service was quick and efficient,also HUMANS.

Truly Office compatibility - excellent I've been using MS Office for a while, using TrulyOffice is very close to it. Enough so, I've cancelled my MS Office subscription and am now using TrulyOffice exclusively. I'm not finding a reason to go back.

Easy to order, fast email support, but haven't used it yet. I have not yet had a chance to use the product, installing it this weekend. The purchasing of it was very quick and easy. I did not realize there a delay after my order until I received my license code and download link in an email. About an hour after I bought it. I suspect they wanted to validate my credit card fist. Their email support was very helpful in letting me know AND providing the license and download link even before their system emailed this info to me. Will check back in when I get to use it.