Kevin C
GBEasy to order, fast email support, but haven't used it yet. I have not yet had a chance to use the product, installing it this weekend. The purchasing of it was very quick and easy. I did not realize there a delay after my order until I received my license code and download link in an email. About an hour after I bought it. I suspect they wanted to validate my credit card fist. Their email support was very helpful in letting me know AND providing the license and download link even before their system emailed this info to me. Will check back in when I get to use it.
Opeesim
CATalking to Bryan.. Talking to Bryan... again. He says other people work for the company too, so I'll just have to take his word for it. Bryan has always been helpful and polite and my problems are always sorted quickly. This past tech support call was an expired license. I just needed to re-input my license key, but I was using the wrong key (the first key I has was problematic, and I forgot there was a second key). Bryan knew right away what the problem was and didn't scold me for idiocy... I appreciate that !! Catch you on the flip side Bryan :)
Raven L
GBI was really impressed I was really impressed. The customer service is fast getting back to you, the product was REALLY easy to install and use. The programs are so similar to excel and word there was barely any learning curve. I highly recommend!!!
James F Fazenbaker
GBFrustrated with this organization. I need to talk directly with a representative over the phone. My software is still not working on my iPad Pro. This has been over two weeks now & no response! Give me some respect & courtesy. You took my money & walked away. I think it’s time for me to publicize this as an indication of this company’s pitiful performance.
Drop Ship Vendor
GBEric was helpful in getting my issue… Eric was helpful in getting my issue corrected and was nice to deal with