Best Customer Service on the planet (Universe maybe) If I could give 10 stars, I would! There was a slight misunderstanding when I first bought the software... most likely on my part. I wrote to explain that the Family Package was not a good fit for me. I was willing to to make things right from my end but Denis (Operations manager, I believe) stepped in and went above and beyond to rectify the issue. Best customer service I've seen in a long time and I'm an old man...so trust me on that! I was a Microsoft Office user for many years but the somewhat recent subscription model irked me a little. I Truly needed something new (see what I did there?) and fell upon this product and although I haven't had much time to assess yet, I'm sure there will be no issues and I can almost guarantee that I will never go back.....This company will be successful and I'm happy to be among one of the first customers for this product. Keep up the great work!!!

I am comfortable with Trulyoffice… I am comfortable with Trulyoffice software, It is familiar and easy to use. Had trouble downloading (obviously Microsoft at work) customer service was quick and efficient,also HUMANS.

Easy transition from Microsoft to TrulyOffice I selected TO after reviewing the features, price, and reviews. I was not disappointed. TO replicates the Microsoft environment very well for documents and slides (haven't tried sheets yet). Getting up to speed is very quick. I like some aspects of TO user interface better than Microsoft. No contract to sign. And no ads. One problem I encountered was with email back to support. I never received any reply to my mails and when I called the support line, the person said they never received the mails.

I contacted the Truly help team with… I contacted the Truly help team with some questions. Eric helped me with patience, clarity, and responsiveness. I would wholeheartedly recommend Truly Office and its support team, and I am glad I made the switch.

I was really impressed I was really impressed. The customer service is fast getting back to you, the product was REALLY easy to install and use. The programs are so similar to excel and word there was barely any learning curve. I highly recommend!!!