I had problems with the install I had problems with the install. Trulyoffice connected me with a technician by phone, who I gave permission to access my computer. It took him time, but he got through the tangles of my system and got it installed and running as it should! I feel they truly went to extra way to ensure the customer was satisfied!

Frustrated with this organization. I need to talk directly with a representative over the phone. My software is still not working on my iPad Pro. This has been over two weeks now & no response! Give me some respect & courtesy. You took my money & walked away. I think it’s time for me to publicize this as an indication of this company’s pitiful performance.

Great tool Great tool, even better price. Opens and creates MS compatible files. No recurring fees to use the software. My main concern is that there isn’t a cross platform focus. Works great on my MacBook, but there isn’t a version supporting iPad or IOS. I am not always working on my Laptop.

I had a difficult time with uploading… I had a difficult time with uploading the softare. I had to contact the support staff several times and was given the same answer, until I made my last plea with the caveat I will cancel the order and ask for my money back, then I got the direct link for download. All my attempts with the "direct download" would yield to PCloud download which I did in part and then stopped and made my last email for help, at which time I received the link I needed to upload the software.

Easy to order, fast email support, but haven't used it yet. I have not yet had a chance to use the product, installing it this weekend. The purchasing of it was very quick and easy. I did not realize there a delay after my order until I received my license code and download link in an email. About an hour after I bought it. I suspect they wanted to validate my credit card fist. Their email support was very helpful in letting me know AND providing the license and download link even before their system emailed this info to me. Will check back in when I get to use it.