Michael Kurz
GBI had a difficult time with uploading… I had a difficult time with uploading the softare. I had to contact the support staff several times and was given the same answer, until I made my last plea with the caveat I will cancel the order and ask for my money back, then I got the direct link for download. All my attempts with the "direct download" would yield to PCloud download which I did in part and then stopped and made my last email for help, at which time I received the link I needed to upload the software.
James F Fazenbaker
GBFrustrated with this organization. I need to talk directly with a representative over the phone. My software is still not working on my iPad Pro. This has been over two weeks now & no response! Give me some respect & courtesy. You took my money & walked away. I think it’s time for me to publicize this as an indication of this company’s pitiful performance.
Opeesim
CATalking to Bryan.. Talking to Bryan... again. He says other people work for the company too, so I'll just have to take his word for it. Bryan has always been helpful and polite and my problems are always sorted quickly. This past tech support call was an expired license. I just needed to re-input my license key, but I was using the wrong key (the first key I has was problematic, and I forgot there was a second key). Bryan knew right away what the problem was and didn't scold me for idiocy... I appreciate that !! Catch you on the flip side Bryan :)
Daniel Barney
GBWas easy to transfer items over to email system Was easy to transfer items over to truly office ie. email especially. Minimal learning curve, mostly connections. Was able to get help from web site to figure it out.
Raven L
GBI was really impressed I was really impressed. The customer service is fast getting back to you, the product was REALLY easy to install and use. The programs are so similar to excel and word there was barely any learning curve. I highly recommend!!!