ZERO INSTRUCTIONS OR GUIDANCE I placed my order and received an invoice with the order number, that's all. There were no download instructions, no instructions at all. There is no means to download this to my computer - someone better figure this out quick and fix it for all potential customers or this company will fail before it really gets started.

I am comfortable with Trulyoffice… I am comfortable with Trulyoffice software, It is familiar and easy to use. Had trouble downloading (obviously Microsoft at work) customer service was quick and efficient,also HUMANS.

Frustrated with this organization. I need to talk directly with a representative over the phone. My software is still not working on my iPad Pro. This has been over two weeks now & no response! Give me some respect & courtesy. You took my money & walked away. I think it’s time for me to publicize this as an indication of this company’s pitiful performance.

Was easy to transfer items over to email system Was easy to transfer items over to truly office ie. email especially. Minimal learning curve, mostly connections. Was able to get help from web site to figure it out.

I had a difficult time with uploading… I had a difficult time with uploading the softare. I had to contact the support staff several times and was given the same answer, until I made my last plea with the caveat I will cancel the order and ask for my money back, then I got the direct link for download. All my attempts with the "direct download" would yield to PCloud download which I did in part and then stopped and made my last email for help, at which time I received the link I needed to upload the software.