I had a difficult time with uploading… I had a difficult time with uploading the softare. I had to contact the support staff several times and was given the same answer, until I made my last plea with the caveat I will cancel the order and ask for my money back, then I got the direct link for download. All my attempts with the "direct download" would yield to PCloud download which I did in part and then stopped and made my last email for help, at which time I received the link I needed to upload the software.

I had problems with the install I had problems with the install. Trulyoffice connected me with a technician by phone, who I gave permission to access my computer. It took him time, but he got through the tangles of my system and got it installed and running as it should! I feel they truly went to extra way to ensure the customer was satisfied!

Excellent Office Suite Amazing product for an affordable price! Truly Office exceeded my expectations with its apps, features and support. You get the complete package and some more in a simple one-time purchase. It works seamlessly with all file formats including those of MS Office. The interface is clean and user-friendly. It lacks plug-ins but the base apps handle all writing and spreadsheet tasks flawlessly.

Eric was helpful in getting my issue… Eric was helpful in getting my issue corrected and was nice to deal with

Talking to Bryan.. Talking to Bryan... again. He says other people work for the company too, so I'll just have to take his word for it. Bryan has always been helpful and polite and my problems are always sorted quickly. This past tech support call was an expired license. I just needed to re-input my license key, but I was using the wrong key (the first key I has was problematic, and I forgot there was a second key). Bryan knew right away what the problem was and didn't scold me for idiocy... I appreciate that !! Catch you on the flip side Bryan :)