Works good and is compatible with… Works good and is compatible with Microsoft Office

I contacted the Truly help team with… I contacted the Truly help team with some questions. Eric helped me with patience, clarity, and responsiveness. I would wholeheartedly recommend Truly Office and its support team, and I am glad I made the switch.

Easy to order, fast email support, but haven't used it yet. I have not yet had a chance to use the product, installing it this weekend. The purchasing of it was very quick and easy. I did not realize there a delay after my order until I received my license code and download link in an email. About an hour after I bought it. I suspect they wanted to validate my credit card fist. Their email support was very helpful in letting me know AND providing the license and download link even before their system emailed this info to me. Will check back in when I get to use it.

Easy transition from Microsoft to TrulyOffice I selected TO after reviewing the features, price, and reviews. I was not disappointed. TO replicates the Microsoft environment very well for documents and slides (haven't tried sheets yet). Getting up to speed is very quick. I like some aspects of TO user interface better than Microsoft. No contract to sign. And no ads. One problem I encountered was with email back to support. I never received any reply to my mails and when I called the support line, the person said they never received the mails.

ZERO INSTRUCTIONS OR GUIDANCE I placed my order and received an invoice with the order number, that's all. There were no download instructions, no instructions at all. There is no means to download this to my computer - someone better figure this out quick and fix it for all potential customers or this company will fail before it really gets started.