Wonderful service The customer service rep was very nice and knowledgeable

Rep was not honest Was told this was the only internet available whatsoever at a new home. EarthLink it was,and paid $80 for nothing, I found a fiber internet that had speeds we required. Canceled order before receiving equipment but still had to pay.

she was very lovely on the phone and… she was very lovely on the phone and made sure to answer my questions honestly and was very helpful. she even made sure she was saying my name correctly(and she was which most people dont) so that was a very nice change from usual calls like this I've made with other companies. I think she deserves a raise because she called me back quickly and got everything taken care of within a few hours, even after telling me it could take a few hours up to 24 hours. I was happy to have the same person call me back and she even remembered things I had said to her. she is a wonderful face (voice) for your company and I'm very happy my first interaction was with her. she has made me excited that I made the right choice going with you.

You have to Wait a Month for Installation? Why So Long? Marco was very professional. I do want Centry Link to know that they are currently running misleading advertising. When you change your postal address you sign up for mymove.com it states that Centry Link is running a special Free tech installation $129 value and $55 a month. Marco said it expired I think this should be honored because that's how I was referred to Centry Links. A month to get hooked up that's not good. Why does it take a Month for Installation???

Employee was great and on point with… Employee was great and on point with handling the request for new service