Fast Service I was in desperate need of internet service. The young lady over the phone was fantastic and fast. My order was taken within 10 mns I had confirmation # to pick up my equipment. Went to store pinellas park and the young man was amazing and had me in and out within 10 mns. Went home , set up equipment, call for activation and had network service within 5 mns. Less than 1 hour of all the above in the happiness camper watching Netflix and exploring the internet. Set up security cameras and all other devices. Thank you to both of these employees and which I had your names to include you. Hope spectrum reaches out to you two and show you this. Spectrum is lucky to have unreplaceable employees with such patient for their jobs and the customers!!

Brandon was a pleasure to speak to. Brandon was a pleasure to speak to. Once I told him I knew what I was talking about, he treated me like I knew what I was talking about. Imagine that. Thanks Brandon!

Positive Experience The associate who took my call was attentive, and knowledgeable. He was able to answer my questions where I felt confidence to proceed with an order for home Internet service.

Wonderful service The customer service rep was very nice and knowledgeable

Rep was not honest Was told this was the only internet available whatsoever at a new home. EarthLink it was,and paid $80 for nothing, I found a fiber internet that had speeds we required. Canceled order before receiving equipment but still had to pay.