Lying The person who sold me the subscription lied to me. I had to call back and it took forever but the girl that helped me said I would not be charged 99.95 for installation. If I am I will sue you. He also did not tell me about the 200 dollar early cancellation fee. His name was Raheem. Minenhle Mkhize helped me and sent me a new email stating the truth.

Rep was not honest Was told this was the only internet available whatsoever at a new home. EarthLink it was,and paid $80 for nothing, I found a fiber internet that had speeds we required. Canceled order before receiving equipment but still had to pay.

Positive Experience The associate who took my call was attentive, and knowledgeable. He was able to answer my questions where I felt confidence to proceed with an order for home Internet service.

I was able to switch over to a lower… I was able to switch over to a lower priced internet provider and it did not take long at all.!!!!

The customer service is outstanding willing to help go to all odds and to make sure you are taking care of thank you very much for your service Outstanding service very kind very helpful willing to go to all ours and willing to be your friend in this process of trying to buy a home taking their personal time to help appreciate all there help