Rey Leo
GBFast Service I was in desperate need of internet service. The young lady over the phone was fantastic and fast. My order was taken within 10 mns I had confirmation # to pick up my equipment. Went to store pinellas park and the young man was amazing and had me in and out within 10 mns. Went home , set up equipment, call for activation and had network service within 5 mns. Less than 1 hour of all the above in the happiness camper watching Netflix and exploring the internet. Set up security cameras and all other devices. Thank you to both of these employees and which I had your names to include you. Hope spectrum reaches out to you two and show you this. Spectrum is lucky to have unreplaceable employees with such patient for their jobs and the customers!!
Joann
GBHe was very polite He was very polite, professional and kept me informed every step of the way. Very funny too that’s a plus for me
Clayton Lutu
GBCustomer Service Very competent and professional, simplifying complex explanation on processing and comparison to other providers and services. ie; Fiber vs conventional.
customer
GBYou guys are putting the cart before… You guys are putting the cart before the horse. The service rep was great,but I’ll see how everything goes on installation day..etc. after all is complete and installed,I’ll give you a review.
David Rapelje
GBPositive Experience The associate who took my call was attentive, and knowledgeable. He was able to answer my questions where I felt confidence to proceed with an order for home Internet service.