I felt very pressured and I regret… I felt very pressured and I regret signing up with the service through Allconnect. Don't get me wrong, if you want a good lesson in a hard sale, the lady that helped me was very good at that. However, after reflecting on my experience, I wish I had thought about it more because I'm not certain that I got a good deal. There was a lot of pressure and quick talking that occurred while I was signing up, and it seemed that all she cared about was getting the deal closed. After the phone call, I felt more dumb and uncertain rather than confident about my decision. I'm still regretting my decision unfortunately. I think you can do a hard sale while making your client feel good about their decision. This was not my experience.

Positive Experience The associate who took my call was attentive, and knowledgeable. He was able to answer my questions where I felt confidence to proceed with an order for home Internet service.

Lying The person who sold me the subscription lied to me. I had to call back and it took forever but the girl that helped me said I would not be charged 99.95 for installation. If I am I will sue you. He also did not tell me about the 200 dollar early cancellation fee. His name was Raheem. Minenhle Mkhize helped me and sent me a new email stating the truth.

You have to Wait a Month for Installation? Why So Long? Marco was very professional. I do want Centry Link to know that they are currently running misleading advertising. When you change your postal address you sign up for mymove.com it states that Centry Link is running a special Free tech installation $129 value and $55 a month. Marco said it expired I think this should be honored because that's how I was referred to Centry Links. A month to get hooked up that's not good. Why does it take a Month for Installation???

Started as scheduled Started as scheduled, good sense advice to connect to WiFi, overall was a clean operation