Great product & excellent support I purchased a Windows 10 license and was able to get instant chat help to guide me through the process of loading the install software and activate the license. I'm very happy with the service and now have an activated Windows 10 license on my pc. My pc won't run Win 11, so Pcmasters saved me from needing to buy a new pc. I'm a very satisfied customer!

Superb tech advice I needed help with my Windows 10 upgrade and Star gave excellent help. I'm no amateur when it comes to working on a PC, but I was having some minor issues. Star helped in such a way that didn't make me feel foolish or unskilled.

the whole purchase and installation… the whole purchase ad installation procedures went just fine---this was my second purchase from them will recommend to family and friends

Outstanding Customer Service given to me I am not a computer person. When it comes to fixes and updates I need all the help I can get. I found this site to give the best, patient, kind, correct service as I tried to update from Windows 7 to Windows 10. Both customer service reps that helped me during my interaction with PC Masters were great. they are to be commended for the outstanding service they gave me. Jae and Kathleen were just wonderful in helping me understand and follow the steps to do this upgrade successfully. thank you so much! I am a customer for life now!

The value is there if you work for it Transaction went very smoothly. Download went smoothly. Install went smoothly. But licensing was denied by Microsoft which required time on chat. Then time on the phone with MS. It all worked out eventually but it seemed like to many steps and room for error. Would be better to solve this via chat in one step in house at PC Masters.