The value is there if you work for it Transaction went very smoothly. Download went smoothly. Install went smoothly. But licensing was denied by Microsoft which required time on chat. Then time on the phone with MS. It all worked out eventually but it seemed like to many steps and room for error. Would be better to solve this via chat in one step in house at PC Masters.

Customer service is second to none! Customer service is second to none! I had an error message upon install and Kathleen in customer service sent me a link that corrected the problem in less than two minutes.

Outstanding Customer Service given to me I am not a computer person. When it comes to fixes and updates I need all the help I can get. I found this site to give the best, patient, kind, correct service as I tried to update from Windows 7 to Windows 10. Both customer service reps that helped me during my interaction with PC Masters were great. they are to be commended for the outstanding service they gave me. Jae and Kathleen were just wonderful in helping me understand and follow the steps to do this upgrade successfully. thank you so much! I am a customer for life now!

Really works, support was super My Windows 10 Pro license code was only $20.00, the cheapest I found, and IT WORKED! Ok, I did have to go through the calling Microsoft to get it activated as it first came back with "License code already in use" but a quick call to Pcmasters support and I had all the info I needed to fix that. This $20.00 license code was perfect as I do actually OWN the Windows 10 Pro I was trying to validate but had moved and lost my original license so this saved me from having to buy a brand new Windows 10 Pro. 10 STARs

Great service and assistance I purchased the instant download of Office 2019 Professional Plus. Although the software was successfully installed, I got problem with Microsoft activation requirement. Not only PC Masters support team walked me through every step of the process, they even helped call Microsoft to solve the issue. I really appreciated PC Masters' friendly and professional assistance. Please keep up the good work.