Can not get a hold of anyone in… Can not get a hold of anyone in customer service for issuing refunds/returns. Buyer Beware.

The value is there if you work for it Transaction went very smoothly. Download went smoothly. Install went smoothly. But licensing was denied by Microsoft which required time on chat. Then time on the phone with MS. It all worked out eventually but it seemed like to many steps and room for error. Would be better to solve this via chat in one step in house at PC Masters.

Easy to get the SW Easy to get the SW, but most of all, the customer service provided through the chat bot was excellent. 3 out of the 4 persons I chatted with (Matt, Lee & Alexander) were excellent... provided service/answers above and beyond what I expected.

the whole purchase and installation… the whole purchase ad installation procedures went just fine---this was my second purchase from them will recommend to family and friends

This was an easy transaction with easy… This was an easy transaction with easy to follow instructions. My questions were answered right away. It is a pleasure doing business with you.