The interface is as clunky online as it… The interface is as clunky online as it is in the desktop app. Also, when it's so easy to just plug a DOI into a website and pull an article, or find similar articles using multiple free sources (e.g., research rabbit, elicit, google scholar) I do not find it worthwhile to use endnote for these purposes.

This software has been fantastic help… This software has been fantastic help in updating my 1000 page textbook. However I found a minor glitch in 2021 version whereby i cannot directly copy and past DOIs as in 2020 version and instead copy then use two key to paste. It has been especially useful in using Google search then locating a reference then directly downloading the “cite” function. I highly recommend it for anyone in academics

Endnote is one of the most useful… Endnote is one of the most useful research tools I've ever used. I've been a user for more than a decade and am now successfully managing nearly 50,000 references on a variety of subjects. I've even converted many of my old graduate-school 5x8 cards to EN references. Love having all my notes fully searchable.

Handy software, but three glitches need fixing In recent versions of EndNote, I've encountered three glitches that need fixing. First, when I click "Find Reference Updates", I can Update All Fields and Update Empty Fields, but I can no longer Edit Reference. I can't copy & paste from the online information, and I can't type into my version of the reference. Second, and related, I used to be able to delete a section in my version of the reference and then hit "Update Empty Fields" and continue editing, but now the program closes the whole window. Third, if I'm searching for a reference, I used to be able to type in, say, an author's name, then hit the tab button to get to the next search field. Now, however, the tab button takes me out of the search windows and into the list of references, which is inconvenient. Thanks.

Useful, but frustrating to deal with Clarivate. I find EndNote to be extremely useful, but the company seems to be getting greedy and is extremely unresponsive to user input. They capriciously take away features in new versions that were in older versions, like the ability to hide unused fields. Why would anyone take that away? Why can't I share certain libraries with other users, not just one library for everything? Etc. Etc.