I upgraded from several EN versions… I upgraded from several EN versions back. It was a little awkward to get used to EN21, but now that I have, I can appreciate some new features such as its remarkable ability to grab online PDFs without going through the usual hassles. There are a couple of older features that I miss, though: I used to be able to see a quick preview of a new reference in my chosen output format on-screen, without having to write it to an output file. (Maybe I just haven't figured out how to do that yet.) Also, on the Edit page the top toolbar is missing the Greek symbol conversion that used to be there. Also, it would be really helpful to give us a couple of highlight colors like yellow and red in that toolbar!

This software has been fantastic help… This software has been fantastic help in updating my 1000 page textbook. However I found a minor glitch in 2021 version whereby i cannot directly copy and past DOIs as in 2020 version and instead copy then use two key to paste. It has been especially useful in using Google search then locating a reference then directly downloading the “cite” function. I highly recommend it for anyone in academics

Long-Time researcher I have been using EndNote since 1995. It was an inherently important part of my doctoral research. The ability to create multiple libraries was important. The ability to change format styles is very important as I present and publish papers in different venues. There as more features in EndNotes that I do not use, but I have not had the time to really did deep into the latest version.

Endnotes service rocks Your people are (and always have been) honest, accurate, sympathetic and helpful. They understand the panic of a writer on deadline whose software has just lost citations...... After 20 versions, I'm probably more understanding than some users, but you all rock.

Two of our recent papers Two of our recent papers, both with extensive references that were much easier to manipulate with EndNote. One paper has already been published in May of last year and another is currently in review. I would have dreaded keeping track of these references "by hand". George E. Davis, MD, FACP, FACG