Endnote is one of the most useful… Endnote is one of the most useful research tools I've ever used. I've been a user for more than a decade and am now successfully managing nearly 50,000 references on a variety of subjects. I've even converted many of my old graduate-school 5x8 cards to EN references. Love having all my notes fully searchable.

Endnotes service rocks Your people are (and always have been) honest, accurate, sympathetic and helpful. They understand the panic of a writer on deadline whose software has just lost citations...... After 20 versions, I'm probably more understanding than some users, but you all rock.

The solidity of use The solidity of use! EN gives me confidence in my notes and references. Especially, that they will be where I can find them. EN is a vital part of my research. Here is an item on my wishlist: that typing in a new reference with a name and part of a title would generate websearch results and a list of citation choices. Other, programs offer that convenience but are not integrated as well into WORD, etc.

ENDNOTE is good but room for improvement exists. ENDNOTE can help organize thousands of references and conduct Boolean searches even within PDF files. The ability to FIND FULL TEXT works only about 50% of the time. There is no AI option to summarize content in one or more PDF files. CiteWhileYouWrite works ok with WORD, but annoying "bugs" exist.

There's no replacement for EndNote when… There's no replacement for EndNote when you want to inventory useful articles, find them again, and then footnote your paper. I have trouble syncing across Macs and also the pdf annotater is a bit limited compared to earlier EndNote versions. EndNote also sometimes corrupts my pdf's so I need to keep duplicates in a separate file. All in all, though, I couldn't live without the app.