FanShield

Phoenix, United States
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3.80
Based on 20 Reviews

5

70.00%

4

0.00%

3

0.00%

2

0.00%

1

30.00%
About FanShield

FanShield is a brand truly built by fans for fans, we bridge the gap between the consumer experience and the world of “non-refundable” events. We offer ticket protection throughout the entire live event space and what sets us apart is that we are on the side of the fan from the start. We value the passion and heart behind all fans. When you’re stoked about your next event and everything goes well, we will be there celebrating alongside you. But just in case things don’t go as planned, we’ve got your back. #ProtechtWhatMatters Visit FanShield.com

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SP
GB

Fell ill before concert Fell ill before concert. Simple to use claim process and extremely fast reimbursement - very pleased overall

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Sonia Cubero
PR

Great and fast service Great and fast service. Friendly online process.

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Ashley Young
GB

Quick refund - Thanks! I bought tickets to Great America in Santa Clara, CA for my friends birthday to celebrate. However, she got sick and so we had to postpone the celebration. Fanshield asked for a doctor’s note proving that my friend was indeed sick. I provided the note this morning via email at 9:11AM and received my money via Venmo at 10:32AM!! If that’s not good customer service, I don’t know what is!

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Keith Layton
GB

They Will NOT honor my cliam I bought the insurance policy, for a up coming concert 4 months away, and I now have som finanical hardship come up, so I requested a refund, and they dont like my reason for filing a claim, so they are refusing to honor my claim for which I paid for. SCAMMERS I will NEVER do any business with this place EVER AGAIN

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Pam
GB

Easy and quick! Website/form made it easy to navigate and upload documents. Refund process and receipt of funds was incredibly quick. I will absolutely use this insurance again.

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