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Trustify360 - Default Title

FanShield

Phoenix, United States

http://fanshield.com

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3.80

Based on 20 Reviews

70.00%

0.00%

30.00%

About FanShield

FanShield is a brand truly built by fans for fans, we bridge the gap between the consumer experience and the world of “non-refundable” events. We offer ticket protection throughout the entire live event space and what sets us apart is that we are on the side of the fan from the start. We value the passion and heart behind all fans. When you’re stoked about your next event and everything goes well, we will be there celebrating alongside you. But just in case things don’t go as planned, we’ve got your back. #ProtechtWhatMatters Visit FanShield.com

Contact Info

http://fanshield.com
Phoenix, United States
[email protected]

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Fell ill before concert Fell ill before concert. Simple to use claim process and extremely fast reimbursement - very pleased overall

Quick refund - Thanks! I bought tickets to Great America in Santa Clara, CA for my friends birthday to celebrate. However, she got sick and so we had to postpone the celebration. Fanshield asked for a doctor’s note proving that my friend was indeed sick. I provided the note this morning via email at 9:11AM and received my money via Venmo at 10:32AM!! If that’s not good customer service, I don’t know what is!

Easy and quick! Website/form made it easy to navigate and upload documents. Refund process and receipt of funds was incredibly quick. I will absolutely use this insurance again.

Madam/Sir Madam/Sir, Our experience with FanShield was greatly enhanced by Natasha P. in Customer Support. She was professional and very helpful. She helped me file my request and when I "snail mailed" the requested documents she tracked them down and submitted them. Because, in part, of her diligence we received a full refund as requested. My husband and I are very grateful. Ellen Marie Rose

Great and fast service Great and fast service. Friendly online process.

FanShield

http://fanshield.com

About FanShield

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Contact Info

SP

Ashley Young

Pam

E Marie Rose

Sonia Cubero