Total scam You'd think a visit slip from Patient First with my name dated two days before the race showing X-rays were taken, pain medication, foot pain, giving a medical foot boot, and instructions to follow up with an orthopedist would implicitly mean "maybe don't run six miles in the race on Saturday". But because I didn't think to ask for an official doctor's note, the claim is denied. It's not worth it to go back for that now, so these scammers got a few extra dollars from me.

Thank you Fanshield! I was initially pretty upset with this company after I was turned down for my refund due to weather conditions but after further review with the company they refunded me for my trip. Thank you Fanshield I will be using your services in the future! Advice for anyone using this service: make sure you have proper documentation or else you probably won’t get a refund.

No issues or complaints with Fanshield…pleasantly surprised! … I had a very positive experience with Fanshield and have zero complaints about my service and refund! I had purchased tickets months ago for a group of 5 at a cost of over $600 and added the Fanshield protection that was offered at the time. Unfortunately something DID come up where we had to cancel all of our travel plans and going to the event. I filed my claim on a Wednesday and submitted my supporting documentation (that they very clearly outlined) along with it. I received a reply almost immediately that I needed one other document, so I submitted the additional piece the same day. I received confirmation that it was being reviewed and I’d hear back within 5 days. The following day (Thursday) I received an email that my claim was reviewed and I would be getting my full refund! Fanshield indicated I would get another email and who it would be from (another company) and the steps would be outlined in that email on how to get my money. The email arrived immediately with three options on how to get my money. I chose Venmo and I had my account credited within minutes. I was shocked and pleasantly surprised how smoothly and easily the process was for my refund. I had zero issues and zero complaints with the service.

It was an incredibly easy and quick… It was an incredibly easy and quick process. I was not expecting it to be so convenient, but it was truly such a smooth process. Thank you

The refund was quick and process simple… The refund was quick and process simple .