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Trustify360 - Default Title

FanShield

Phoenix, United States

http://fanshield.com

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3.80

Based on 20 Reviews

70.00%

0.00%

30.00%

About FanShield

FanShield is a brand truly built by fans for fans, we bridge the gap between the consumer experience and the world of “non-refundable” events. We offer ticket protection throughout the entire live event space and what sets us apart is that we are on the side of the fan from the start. We value the passion and heart behind all fans. When you’re stoked about your next event and everything goes well, we will be there celebrating alongside you. But just in case things don’t go as planned, we’ve got your back. #ProtechtWhatMatters Visit FanShield.com

Contact Info

http://fanshield.com
Phoenix, United States
[email protected]

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Quick refund - Thanks! I bought tickets to Great America in Santa Clara, CA for my friends birthday to celebrate. However, she got sick and so we had to postpone the celebration. Fanshield asked for a doctor’s note proving that my friend was indeed sick. I provided the note this morning via email at 9:11AM and received my money via Venmo at 10:32AM!! If that’s not good customer service, I don’t know what is!

Fair and quick claim settlement Very responsive claim settlement. All digital and easy to submit supporting documents.

SCAM!! UPDATE: After leaving negative reviews and filing a complaint with BBB the company is working with me to resolve the issue. SCAM!!! Only pays in “specific” situations, as if life is that predictable! DO NOT PAY FOR THIS IT IS NOT WORTH IT!!!

great coverage I always end up buying insurance on things and never needing them. This wasn't the case recently as I neared my event and was unable to attend for personal health issues, I was able to get coverage on my tickets.

They Will NOT honor my cliam I bought the insurance policy, for a up coming concert 4 months away, and I now have som finanical hardship come up, so I requested a refund, and they dont like my reason for filing a claim, so they are refusing to honor my claim for which I paid for. SCAMMERS I will NEVER do any business with this place EVER AGAIN

FanShield

http://fanshield.com

About FanShield

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Contact Info

Ashley Young

Kevin Cameron

Laura Lalli

Samantha Timmins

Keith Layton