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Trustify360 - Default Title

FanShield

Phoenix, United States

http://fanshield.com

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3.80

Based on 20 Reviews

70.00%

0.00%

30.00%

About FanShield

FanShield is a brand truly built by fans for fans, we bridge the gap between the consumer experience and the world of “non-refundable” events. We offer ticket protection throughout the entire live event space and what sets us apart is that we are on the side of the fan from the start. We value the passion and heart behind all fans. When you’re stoked about your next event and everything goes well, we will be there celebrating alongside you. But just in case things don’t go as planned, we’ve got your back. #ProtechtWhatMatters Visit FanShield.com

Contact Info

http://fanshield.com
Phoenix, United States
[email protected]

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Quick refund - Thanks! I bought tickets to Great America in Santa Clara, CA for my friends birthday to celebrate. However, she got sick and so we had to postpone the celebration. Fanshield asked for a doctor’s note proving that my friend was indeed sick. I provided the note this morning via email at 9:11AM and received my money via Venmo at 10:32AM!! If that’s not good customer service, I don’t know what is!

Fair and quick claim settlement Very responsive claim settlement. All digital and easy to submit supporting documents.

Grateful I am very glad I purchased this plan when I bought some very expensive tickets. I ended up getting severly ill and had to cancel an entire trip. I was able to get reimbursed and I was grateful. Keeping track of documentation is critical though it is very well explained when you sign up. Just follow the instructions.

Fell ill before concert Fell ill before concert. Simple to use claim process and extremely fast reimbursement - very pleased overall

SCAM!! UPDATE: After leaving negative reviews and filing a complaint with BBB the company is working with me to resolve the issue. SCAM!!! Only pays in “specific” situations, as if life is that predictable! DO NOT PAY FOR THIS IT IS NOT WORTH IT!!!

FanShield

http://fanshield.com

About FanShield

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Contact Info

Ashley Young

Kevin Cameron

Monica Buttrey

SP

Laura Lalli