Easy and quick! Website/form made it easy to navigate and upload documents. Refund process and receipt of funds was incredibly quick. I will absolutely use this insurance again.

SCAM!! UPDATE: After leaving negative reviews and filing a complaint with BBB the company is working with me to resolve the issue. SCAM!!! Only pays in “specific” situations, as if life is that predictable! DO NOT PAY FOR THIS IT IS NOT WORTH IT!!!

Fair and quick claim settlement Very responsive claim settlement. All digital and easy to submit supporting documents.

I protected my hotel stay with…FanShield protection policy I protected my hotel stay with fanshield for an upcoming trip from Texas to Arkansas. The day before and during my travel day, the Texas weather map alerted me of severe thunderstorms, tornado watches and flooding on those days. Under the agreement with FanShield, this policy covered adverse weather that is covered within our agreement. When I contacted them, they wanted proof of road closures, flooding, which I sent in per the route we were going to travel getting to our destination. ALL of the applicable weather maps, weather warnings, even a mapquest image of the route was sent per their request. It wasn't good enough. Suggesting that we start our journey in these warning weather conditions and chance not getting caught in the severe storms all around us, which is ludicrous. Texas storms are unpredictable and my weather radar alerted me about the cautions. BUYER BEWARE. This seems like a scam and logic did not factor into their decision not to honor their agreement with my coverage I purchased.

Fell ill before concert Fell ill before concert. Simple to use claim process and extremely fast reimbursement - very pleased overall