E Marie Rose
GBMadam/Sir Madam/Sir, Our experience with FanShield was greatly enhanced by Natasha P. in Customer Support. She was professional and very helpful. She helped me file my request and when I "snail mailed" the requested documents she tracked them down and submitted them. Because, in part, of her diligence we received a full refund as requested. My husband and I are very grateful. Ellen Marie Rose
Sonia Cubero
PRGreat and fast service Great and fast service. Friendly online process.
SP
GBFell ill before concert Fell ill before concert. Simple to use claim process and extremely fast reimbursement - very pleased overall
Monica Buttrey
GBGrateful I am very glad I purchased this plan when I bought some very expensive tickets. I ended up getting severly ill and had to cancel an entire trip. I was able to get reimbursed and I was grateful. Keeping track of documentation is critical though it is very well explained when you sign up. Just follow the instructions.
Kevin Cameron
CAFair and quick claim settlement Very responsive claim settlement. All digital and easy to submit supporting documents.