Keith Layton
GBThey Will NOT honor my cliam I bought the insurance policy, for a up coming concert 4 months away, and I now have som finanical hardship come up, so I requested a refund, and they dont like my reason for filing a claim, so they are refusing to honor my claim for which I paid for. SCAMMERS I will NEVER do any business with this place EVER AGAIN
chris
GBWil not honor the ticket protection 4/2024 Wil not honor the ticket protection!!. But they make excuses to not refund. And have so many hoops to jump through and they seemed to find anything or reason NOT to refund. So not a good idea to signup for them. Waste of money. File complaints with fed trade commission, BBB, and the insurance licenses dept(18828928 California lic fanshield number) their headquarters state.. Guys the more you file with the higher depts, someone will look into there business practices. They will change ( run away) there names change or move out of the state.. customers u have the power to stop scams. Spread the word all over the facebook, every internet site. People should not be scammed by fanshield,protecht inc. etc.. We the people!
SP
GBFell ill before concert Fell ill before concert. Simple to use claim process and extremely fast reimbursement - very pleased overall
Pam
GBEasy and quick! Website/form made it easy to navigate and upload documents. Refund process and receipt of funds was incredibly quick. I will absolutely use this insurance again.
Kevin Cameron
CAFair and quick claim settlement Very responsive claim settlement. All digital and easy to submit supporting documents.