Madison Slater
GBThank you Fanshield! I was initially pretty upset with this company after I was turned down for my refund due to weather conditions but after further review with the company they refunded me for my trip. Thank you Fanshield I will be using your services in the future! Advice for anyone using this service: make sure you have proper documentation or else you probably won’t get a refund.
Kathy Vosper
GBFAST turn around time for my claim… FAST turn around time for my claim refund!! I started the claim on a Thursday, but didn’t have all the necessary documentation yet because it was for a funeral out of town. So Monday I started a new claim because I couldn’t figure out how to find my old one. I submitted all my documents, which is extremely easy and explained well. Within 24 hours my claim was approved and i received an email with instructions on how to process my payment. It was extremely easy and I had the funds in my PayPal account within minutes! (They offer a few ways to accept the funds). This is the 2nd time I’ve had to use Fanshield. The last time was just as streamlined. I’m so thankful to be able to trust a company in this day and age when so many places let us down. Thank you Protecht/Fansheild for not making a bad/sad and costly situation any worse, but actually helping.
chris
GBWil not honor the ticket protection 4/2024 Wil not honor the ticket protection!!. But they make excuses to not refund. And have so many hoops to jump through and they seemed to find anything or reason NOT to refund. So not a good idea to signup for them. Waste of money. File complaints with fed trade commission, BBB, and the insurance licenses dept(18828928 California lic fanshield number) their headquarters state.. Guys the more you file with the higher depts, someone will look into there business practices. They will change ( run away) there names change or move out of the state.. customers u have the power to stop scams. Spread the word all over the facebook, every internet site. People should not be scammed by fanshield,protecht inc. etc.. We the people!
Kevin Cameron
CAFair and quick claim settlement Very responsive claim settlement. All digital and easy to submit supporting documents.
Nicolas Acquavella
AWwonderful service In few words, I didn't expect to get a fast response on my favor and mostly the confirmation that I will receive way I paid, back. I just wanted to try with no hope. I had in mind that that that payment was definitively lost and as a matter of fact, I not wanted even to try. Thanks again. Be sure I will contact Fanshiled if will happen again.