FanShield

Phoenix, United States
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3.80
Based on 20 Reviews

5

70.00%

4

0.00%

3

0.00%

2

0.00%

1

30.00%
About FanShield

FanShield is a brand truly built by fans for fans, we bridge the gap between the consumer experience and the world of “non-refundable” events. We offer ticket protection throughout the entire live event space and what sets us apart is that we are on the side of the fan from the start. We value the passion and heart behind all fans. When you’re stoked about your next event and everything goes well, we will be there celebrating alongside you. But just in case things don’t go as planned, we’ve got your back. #ProtechtWhatMatters Visit FanShield.com

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Nicholas Piasecki
GB

Total scam You'd think a visit slip from Patient First with my name dated two days before the race showing X-rays were taken, pain medication, foot pain, giving a medical foot boot, and instructions to follow up with an orthopedist would implicitly mean "maybe don't run six miles in the race on Saturday". But because I didn't think to ask for an official doctor's note, the claim is denied. It's not worth it to go back for that now, so these scammers got a few extra dollars from me.

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Madison Slater
GB

Thank you Fanshield! I was initially pretty upset with this company after I was turned down for my refund due to weather conditions but after further review with the company they refunded me for my trip. Thank you Fanshield I will be using your services in the future! Advice for anyone using this service: make sure you have proper documentation or else you probably won’t get a refund.

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E Marie Rose
GB

Madam/Sir Madam/Sir, Our experience with FanShield was greatly enhanced by Natasha P. in Customer Support. She was professional and very helpful. She helped me file my request and when I "snail mailed" the requested documents she tracked them down and submitted them. Because, in part, of her diligence we received a full refund as requested. My husband and I are very grateful. Ellen Marie Rose

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Keith Layton
GB

They Will NOT honor my cliam I bought the insurance policy, for a up coming concert 4 months away, and I now have som finanical hardship come up, so I requested a refund, and they dont like my reason for filing a claim, so they are refusing to honor my claim for which I paid for. SCAMMERS I will NEVER do any business with this place EVER AGAIN

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Nicolas Acquavella
AW

wonderful service In few words, I didn't expect to get a fast response on my favor and mostly the confirmation that I will receive way I paid, back. I just wanted to try with no hope. I had in mind that that that payment was definitively lost and as a matter of fact, I not wanted even to try. Thanks again. Be sure I will contact Fanshiled if will happen again.

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