FanShield

Phoenix, United States
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3.80
Based on 20 Reviews

5

70.00%

4

0.00%

3

0.00%

2

0.00%

1

30.00%
About FanShield

FanShield is a brand truly built by fans for fans, we bridge the gap between the consumer experience and the world of “non-refundable” events. We offer ticket protection throughout the entire live event space and what sets us apart is that we are on the side of the fan from the start. We value the passion and heart behind all fans. When you’re stoked about your next event and everything goes well, we will be there celebrating alongside you. But just in case things don’t go as planned, we’ve got your back. #ProtechtWhatMatters Visit FanShield.com

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Monica Buttrey
GB

Grateful I am very glad I purchased this plan when I bought some very expensive tickets. I ended up getting severly ill and had to cancel an entire trip. I was able to get reimbursed and I was grateful. Keeping track of documentation is critical though it is very well explained when you sign up. Just follow the instructions.

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Kathy Vosper
GB

FAST turn around time for my claim… FAST turn around time for my claim refund!! I started the claim on a Thursday, but didn’t have all the necessary documentation yet because it was for a funeral out of town. So Monday I started a new claim because I couldn’t figure out how to find my old one. I submitted all my documents, which is extremely easy and explained well. Within 24 hours my claim was approved and i received an email with instructions on how to process my payment. It was extremely easy and I had the funds in my PayPal account within minutes! (They offer a few ways to accept the funds). This is the 2nd time I’ve had to use Fanshield. The last time was just as streamlined. I’m so thankful to be able to trust a company in this day and age when so many places let us down. Thank you Protecht/Fansheild for not making a bad/sad and costly situation any worse, but actually helping.

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Laura Lalli
GB

SCAM!! UPDATE: After leaving negative reviews and filing a complaint with BBB the company is working with me to resolve the issue. SCAM!!! Only pays in “specific” situations, as if life is that predictable! DO NOT PAY FOR THIS IT IS NOT WORTH IT!!!

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Sam
GB

It was an incredibly easy and quick… It was an incredibly easy and quick process. I was not expecting it to be so convenient, but it was truly such a smooth process. Thank you

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Sonia Cubero
PR

Great and fast service Great and fast service. Friendly online process.

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