Fell ill before concert Fell ill before concert. Simple to use claim process and extremely fast reimbursement - very pleased overall

Quick refund - Thanks! I bought tickets to Great America in Santa Clara, CA for my friends birthday to celebrate. However, she got sick and so we had to postpone the celebration. Fanshield asked for a doctor’s note proving that my friend was indeed sick. I provided the note this morning via email at 9:11AM and received my money via Venmo at 10:32AM!! If that’s not good customer service, I don’t know what is!

This company is a complete scam This company is a complete scam, do not purchase the protection insurance. It only covers certain unexpected events, so if you don't fall under their guidelines, you are completely screwed. They're just like any other insurance company, THEY DON'T PAY, PERIOD! DO NOT waste the extra $20-$30 per ticket these grifters offer you to replace your ticket price in case of unforseen circumstances. They're only there to fleece you out of an extra $100.

wonderful service In few words, I didn't expect to get a fast response on my favor and mostly the confirmation that I will receive way I paid, back. I just wanted to try with no hope. I had in mind that that that payment was definitively lost and as a matter of fact, I not wanted even to try. Thanks again. Be sure I will contact Fanshiled if will happen again.

They Will NOT honor my cliam I bought the insurance policy, for a up coming concert 4 months away, and I now have som finanical hardship come up, so I requested a refund, and they dont like my reason for filing a claim, so they are refusing to honor my claim for which I paid for. SCAMMERS I will NEVER do any business with this place EVER AGAIN