Charles Tressler
GBTheir support is fantastic! Their support is fantastic! Yes, it is all by chat, but you get real people who are knowledgeable and very pleasant. The system works very well. It is fairly intuitive once you get oriented. Calls are recorded and there is contact management with notes. My only knock is that you need to upgrade plans to get integration with your CRM. As a single user, that means I pay for a minimum of 2 seats. If they just had the option of one user integrations, that would be ideal. I would even pay an add-on $10/month for that feature.
Paul Holden
GBWorking with the JustCall.io support team, I know they will resolve any question I might have. Working with the JustCall.io support staff is always a pleasure. They are very prompt in trying to address any question that I might have and when they cannot address my question, they pull in the right support team who can. They communicate promptly as well.
Moshe Gotfryd
CAGreat customer support by Viren Great customer support by Viren! I was very pleasantly supprised by the customer support over all; but Viren was exceptionally knowledgable and personable and helped me with a whole range of questions. Support was also very helpful and knowledgeable with the API - which was a pleasant surprise.
Chris Bash
GBThey do not have customer service They do not have customer service. They don't have a number to call. If you have issues, and we have had a few, it's impossible to get them handled quickly. I've told them this multiple times to improve customer service, they don't want to.
Liam Hurley
IEI had an issue procuring a number but... I had an issue procuring a number and Mansi from the team was a great help and sorted everything out! She went above and beyond, and did not leave me without letting me know everything that was going on. Great help from her and team, super impressed! Thanks Mansi :)