JustCall.io

2711 Centerville Road, 19808, Wilmington, United States
http://justcall.io
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3.70
Based on 20 Reviews

5

60.00%

4

10.00%

3

0.00%

2

0.00%

1

30.00%
About JustCall.io

JustCall is an AI-powered customer communication platform that allows you to connect with customers instantly via Voice, SMS, & WhatsApp. Using JustCall, you can automate your workflows and coach your teams, all from a single interface. Purpose-built to serve your business communication needs, JustCall easily integrates with 100+ CRMs, Help desks, and all the business tools you need to engineer better conversations. Trusted by 6,000+ companies globally, JustCall enables customer-facing teams to enjoy seamless customer conversations with real-time and post-call AI-powered insights. Sign up and get a 14-day free trial. JustCall offers a robust set of features designed to streamline your communication and enhance productivity. With JustCall, you can seamlessly manage inbound and outbound calls, send and receive SMS and MMS messages, and take advantage of a variety of sales dialer options, including auto, predictive, and power dialers. Boost your efficiency with SMS workflows and bots, create multi-level interactive voice response (IVR) systems, and receive real-time assistance for your agents. The platform also includes AI-powered SMS Copilot, coaching, sentiment analysis, and call scoring to improve your customer interactions. Keep a close eye on performance with live call monitoring and ensure smooth call distribution with automatic call distribution (ACD). Plus, JustCall offers extensive CRM integrations and provides business phone numbers in over 70 countries to support your global communication needs.

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Kadir
GB

AVOID!! Extremely poor customer service Extremely poor customer service, they take ages to respond to simple tickets. Theres no one to speak to over the phone and when trying to escalate a problem theres a massive disconnect between the individuals taking your ticket and the developers on the backend. Information is not relayed well between the teams and the time to deal with minor issues is unsatisfactory. Not good for a business which is scaling rapidly. If you cancel your subscription they also block you from many feature’s immediately even though you have paid for the months use

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M D
GB

I recommend Viren Viren is very helpful to work with. They were able to address a notifications setting and bulk sms upload questions at one time. Thank you for your help.

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Charmae Estrada
PH

Prompt and straightforward assistance Prompt and straightforward assistance. You get answers immediately. My concern was resolved without having to wait long. Very knowledgeable support. The product is as good as the support team

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Alex Cooney
ZA

Had a great experience with their… Had a great experience with their support, sorted the issue for me and were very responsive. Thanks for your help Roshni.

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Chris Bash
GB

They do not have customer service They do not have customer service. They don't have a number to call. If you have issues, and we have had a few, it's impossible to get them handled quickly. I've told them this multiple times to improve customer service, they don't want to.

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