Bayleigh Vick
GBQuick to respond with issues Quick to respond with issues, and great customer service!
Charles Tressler
GBTheir support is fantastic! Their support is fantastic! Yes, it is all by chat, but you get real people who are knowledgeable and very pleasant. The system works very well. It is fairly intuitive once you get oriented. Calls are recorded and there is contact management with notes. My only knock is that you need to upgrade plans to get integration with your CRM. As a single user, that means I pay for a minimum of 2 seats. If they just had the option of one user integrations, that would be ideal. I would even pay an add-on $10/month for that feature.
Liam Hurley
IEI had an issue procuring a number but... I had an issue procuring a number and Mansi from the team was a great help and sorted everything out! She went above and beyond, and did not leave me without letting me know everything that was going on. Great help from her and team, super impressed! Thanks Mansi :)
Charlotte Porter
GBInbound and Outbound Callings My experience was great after we got to understand each other everything went according to plan. Phillip was able to answer all my question and to fix the problems that I was having and things are good now. Great job Phillip.
Kadir
GBAVOID!! Extremely poor customer service Extremely poor customer service, they take ages to respond to simple tickets. Theres no one to speak to over the phone and when trying to escalate a problem theres a massive disconnect between the individuals taking your ticket and the developers on the backend. Information is not relayed well between the teams and the time to deal with minor issues is unsatisfactory. Not good for a business which is scaling rapidly. If you cancel your subscription they also block you from many feature’s immediately even though you have paid for the months use