Max
GBIf I could give 0 stars I would If I could give 0 stars I would! They are absolutely awful We wanted to integrate with salesforce and the integration disconnected and broke all the time We would then have to get in touch with their 'support' which is next to useless. They never want to get on a call or provide actual support to get you to the best solution. I then wanted to port my number to another provider and they disconnected my number on the wrong date so I was left with no business number for nearly a week No offer of a refund or compensation for this. I guess the response will be for me to contact their help@ email - there is no point in bothering. Avoid at all costs.
Charles Tressler
GBTheir support is fantastic! Their support is fantastic! Yes, it is all by chat, but you get real people who are knowledgeable and very pleasant. The system works very well. It is fairly intuitive once you get oriented. Calls are recorded and there is contact management with notes. My only knock is that you need to upgrade plans to get integration with your CRM. As a single user, that means I pay for a minimum of 2 seats. If they just had the option of one user integrations, that would be ideal. I would even pay an add-on $10/month for that feature.
Eric Bloom
GBHad a few questions and a bit of a… Had a few questions and a bit of a scare - it was all taken care of quickly. Regardless of how much or little I know about JustCall - I have been able to get concise and accurate help everytime
Luis R
GBEfficiently helpful!!! Kriti and all the JustCall team exceed all expectations. They were patient, supportive, polite and efficient; they communicated timely and provided outstanding customer service. Thank you!!!
Chris Bash
GBThey do not have customer service They do not have customer service. They don't have a number to call. If you have issues, and we have had a few, it's impossible to get them handled quickly. I've told them this multiple times to improve customer service, they don't want to.