Erin Allen
GBBest customer service ever! No matter what the issue is, their customer service is always great! Our whole team speaks highly of how quickly JC responds and gets right to the issue. They even reached out the next day to check in, just to make sure things were running smoothly again. Will always recommend this application to anyone I know who needs phone integration with their business!
Pete Lowes
GBconstant issues constant issues. they offered me UK landlines and mobiles when i contacted them... and failed to actually give the minutes to me. I've been on with their appalling customer service team - who 'don't take calls' even though I've spoken on the phone with them before. It's been 5 weeks now and still no fix, and they point blank refuse to refund any money once it's paid. Avoid them.
Liam Hurley
IEI had an issue procuring a number but... I had an issue procuring a number and Mansi from the team was a great help and sorted everything out! She went above and beyond, and did not leave me without letting me know everything that was going on. Great help from her and team, super impressed! Thanks Mansi :)
Kadir
GBAVOID!! Extremely poor customer service Extremely poor customer service, they take ages to respond to simple tickets. Theres no one to speak to over the phone and when trying to escalate a problem theres a massive disconnect between the individuals taking your ticket and the developers on the backend. Information is not relayed well between the teams and the time to deal with minor issues is unsatisfactory. Not good for a business which is scaling rapidly. If you cancel your subscription they also block you from many feature’s immediately even though you have paid for the months use
Paul Holden
GBWorking with the JustCall.io support team, I know they will resolve any question I might have. Working with the JustCall.io support staff is always a pleasure. They are very prompt in trying to address any question that I might have and when they cannot address my question, they pull in the right support team who can. They communicate promptly as well.