Alex Cooney
ZAHad a great experience with their… Had a great experience with their support, sorted the issue for me and were very responsive. Thanks for your help Roshni.
Charles Tressler
GBTheir support is fantastic! Their support is fantastic! Yes, it is all by chat, but you get real people who are knowledgeable and very pleasant. The system works very well. It is fairly intuitive once you get oriented. Calls are recorded and there is contact management with notes. My only knock is that you need to upgrade plans to get integration with your CRM. As a single user, that means I pay for a minimum of 2 seats. If they just had the option of one user integrations, that would be ideal. I would even pay an add-on $10/month for that feature.
Kadir
GBAVOID!! Extremely poor customer service Extremely poor customer service, they take ages to respond to simple tickets. Theres no one to speak to over the phone and when trying to escalate a problem theres a massive disconnect between the individuals taking your ticket and the developers on the backend. Information is not relayed well between the teams and the time to deal with minor issues is unsatisfactory. Not good for a business which is scaling rapidly. If you cancel your subscription they also block you from many feature’s immediately even though you have paid for the months use
Eric Bloom
GBHad a few questions and a bit of a… Had a few questions and a bit of a scare - it was all taken care of quickly. Regardless of how much or little I know about JustCall - I have been able to get concise and accurate help everytime
Riley Rouw
GBI work as a consultant on funding and… I work as a consultant on funding and regularly speak with clients on the phone in order to discuss options as well as our program. I can say JustCall is unequivocally the worst VoIP provider that I have ever in my life encountered. They have more regular issues and less fixes for dealing with those issues than I've ever seen. Run as far away from them as you possibly can. Use ANY OTHER PROVIDER. It has been several years that I've had to deal with them at our company and each time I do it takes upwards of 15 minutes off my lifespan.