Charlotte Porter
GBInbound and Outbound Callings My experience was great after we got to understand each other everything went according to plan. Phillip was able to answer all my question and to fix the problems that I was having and things are good now. Great job Phillip.
Charmae Estrada
PHPrompt and straightforward assistance Prompt and straightforward assistance. You get answers immediately. My concern was resolved without having to wait long. Very knowledgeable support. The product is as good as the support team
Max
GBIf I could give 0 stars I would If I could give 0 stars I would! They are absolutely awful We wanted to integrate with salesforce and the integration disconnected and broke all the time We would then have to get in touch with their 'support' which is next to useless. They never want to get on a call or provide actual support to get you to the best solution. I then wanted to port my number to another provider and they disconnected my number on the wrong date so I was left with no business number for nearly a week No offer of a refund or compensation for this. I guess the response will be for me to contact their help@ email - there is no point in bothering. Avoid at all costs.
Charles Tressler
GBTheir support is fantastic! Their support is fantastic! Yes, it is all by chat, but you get real people who are knowledgeable and very pleasant. The system works very well. It is fairly intuitive once you get oriented. Calls are recorded and there is contact management with notes. My only knock is that you need to upgrade plans to get integration with your CRM. As a single user, that means I pay for a minimum of 2 seats. If they just had the option of one user integrations, that would be ideal. I would even pay an add-on $10/month for that feature.
Alex Cooney
ZAHad a great experience with their… Had a great experience with their support, sorted the issue for me and were very responsive. Thanks for your help Roshni.