Riley Rouw
GBI work as a consultant on funding and… I work as a consultant on funding and regularly speak with clients on the phone in order to discuss options as well as our program. I can say JustCall is unequivocally the worst VoIP provider that I have ever in my life encountered. They have more regular issues and less fixes for dealing with those issues than I've ever seen. Run as far away from them as you possibly can. Use ANY OTHER PROVIDER. It has been several years that I've had to deal with them at our company and each time I do it takes upwards of 15 minutes off my lifespan.
Liam Hurley
IEI had an issue procuring a number but... I had an issue procuring a number and Mansi from the team was a great help and sorted everything out! She went above and beyond, and did not leave me without letting me know everything that was going on. Great help from her and team, super impressed! Thanks Mansi :)
Moshe Gotfryd
CAGreat customer support by Viren Great customer support by Viren! I was very pleasantly supprised by the customer support over all; but Viren was exceptionally knowledgable and personable and helped me with a whole range of questions. Support was also very helpful and knowledgeable with the API - which was a pleasant surprise.
Kadir
GBAVOID!! Extremely poor customer service Extremely poor customer service, they take ages to respond to simple tickets. Theres no one to speak to over the phone and when trying to escalate a problem theres a massive disconnect between the individuals taking your ticket and the developers on the backend. Information is not relayed well between the teams and the time to deal with minor issues is unsatisfactory. Not good for a business which is scaling rapidly. If you cancel your subscription they also block you from many feature’s immediately even though you have paid for the months use
Erin Allen
GBBest customer service ever! No matter what the issue is, their customer service is always great! Our whole team speaks highly of how quickly JC responds and gets right to the issue. They even reached out the next day to check in, just to make sure things were running smoothly again. Will always recommend this application to anyone I know who needs phone integration with their business!