Eric Bloom
GBHad a few questions and a bit of a… Had a few questions and a bit of a scare - it was all taken care of quickly. Regardless of how much or little I know about JustCall - I have been able to get concise and accurate help everytime
Syd
GBAlmeen deserves a 5* but I've given 4… Almeen deserves a 5* but I've given 4 because my experience with another customer service representative was really poor. My card had expired and I hadn't used the service in maybe half a year. When I went back to reactivate it, I was told to pay the half a year when the number had been deactivated. It did not make any sense to pay for a service I had not received, especially when I was only tied into a rolling monthly contract. For the period the number had been deactivated, I shouldn't be charged. Anyone the first person I spoke to was awful so I put in a cancellation request and he also didn't seem bothered by that. I received an email from Almeen who looked into the issues and resolved everything and I've decided to stay with them for now. He was very receptive to reaching a solution!
Pete Lowes
GBconstant issues constant issues. they offered me UK landlines and mobiles when i contacted them... and failed to actually give the minutes to me. I've been on with their appalling customer service team - who 'don't take calls' even though I've spoken on the phone with them before. It's been 5 weeks now and still no fix, and they point blank refuse to refund any money once it's paid. Avoid them.
Charlotte Porter
GBInbound and Outbound Callings My experience was great after we got to understand each other everything went according to plan. Phillip was able to answer all my question and to fix the problems that I was having and things are good now. Great job Phillip.
Moshe Gotfryd
CAGreat customer support by Viren Great customer support by Viren! I was very pleasantly supprised by the customer support over all; but Viren was exceptionally knowledgable and personable and helped me with a whole range of questions. Support was also very helpful and knowledgeable with the API - which was a pleasant surprise.