JustCall.io

2711 Centerville Road, 19808, Wilmington, United States
image
3.70
Based on 20 Reviews

5

60.00%

4

10.00%

3

0.00%

2

0.00%

1

30.00%
About JustCall.io

JustCall is an AI-powered customer communication platform that allows you to connect with customers instantly via Voice, SMS, & WhatsApp. Using JustCall, you can automate your workflows and coach your teams, all from a single interface. Purpose-built to serve your business communication needs, JustCall easily integrates with 100+ CRMs, Help desks, and all the business tools you need to engineer better conversations. Trusted by 6,000+ companies globally, JustCall enables customer-facing teams to enjoy seamless customer conversations with real-time and post-call AI-powered insights. Sign up and get a 14-day free trial. JustCall offers a robust set of features designed to streamline your communication and enhance productivity. With JustCall, you can seamlessly manage inbound and outbound calls, send and receive SMS and MMS messages, and take advantage of a variety of sales dialer options, including auto, predictive, and power dialers. Boost your efficiency with SMS workflows and bots, create multi-level interactive voice response (IVR) systems, and receive real-time assistance for your agents. The platform also includes AI-powered SMS Copilot, coaching, sentiment analysis, and call scoring to improve your customer interactions. Keep a close eye on performance with live call monitoring and ensure smooth call distribution with automatic call distribution (ACD). Plus, JustCall offers extensive CRM integrations and provides business phone numbers in over 70 countries to support your global communication needs.

Tags
Contact Info

You need to Login first to submit your review.

image
Riley Rouw
GB

I work as a consultant on funding and… I work as a consultant on funding and regularly speak with clients on the phone in order to discuss options as well as our program. I can say JustCall is unequivocally the worst VoIP provider that I have ever in my life encountered. They have more regular issues and less fixes for dealing with those issues than I've ever seen. Run as far away from them as you possibly can. Use ANY OTHER PROVIDER. It has been several years that I've had to deal with them at our company and each time I do it takes upwards of 15 minutes off my lifespan.

image
Charmae Estrada
PH

Prompt and straightforward assistance Prompt and straightforward assistance. You get answers immediately. My concern was resolved without having to wait long. Very knowledgeable support. The product is as good as the support team

image
Luis R
GB

Efficiently helpful!!! Kriti and all the JustCall team exceed all expectations. They were patient, supportive, polite and efficient; they communicated timely and provided outstanding customer service. Thank you!!!

image
Max
GB

If I could give 0 stars I would If I could give 0 stars I would! They are absolutely awful We wanted to integrate with salesforce and the integration disconnected and broke all the time We would then have to get in touch with their 'support' which is next to useless. They never want to get on a call or provide actual support to get you to the best solution. I then wanted to port my number to another provider and they disconnected my number on the wrong date so I was left with no business number for nearly a week No offer of a refund or compensation for this. I guess the response will be for me to contact their help@ email - there is no point in bothering. Avoid at all costs.

image
M D
GB

I recommend Viren Viren is very helpful to work with. They were able to address a notifications setting and bulk sms upload questions at one time. Thank you for your help.

We may use cookies or any other tracking technologies when you visit our website, including any other media form, mobile website, or mobile application related or connected to help customize the Site and improve your experience. learn more

Allow