Luis R
GBEfficiently helpful!!! Kriti and all the JustCall team exceed all expectations. They were patient, supportive, polite and efficient; they communicated timely and provided outstanding customer service. Thank you!!!
Moshe Gotfryd
CAGreat customer support by Viren Great customer support by Viren! I was very pleasantly supprised by the customer support over all; but Viren was exceptionally knowledgable and personable and helped me with a whole range of questions. Support was also very helpful and knowledgeable with the API - which was a pleasant surprise.
Kadir
GBAVOID!! Extremely poor customer service Extremely poor customer service, they take ages to respond to simple tickets. Theres no one to speak to over the phone and when trying to escalate a problem theres a massive disconnect between the individuals taking your ticket and the developers on the backend. Information is not relayed well between the teams and the time to deal with minor issues is unsatisfactory. Not good for a business which is scaling rapidly. If you cancel your subscription they also block you from many feature’s immediately even though you have paid for the months use
Charmae Estrada
PHPrompt and straightforward assistance Prompt and straightforward assistance. You get answers immediately. My concern was resolved without having to wait long. Very knowledgeable support. The product is as good as the support team
Charles Tressler
GBTheir support is fantastic! Their support is fantastic! Yes, it is all by chat, but you get real people who are knowledgeable and very pleasant. The system works very well. It is fairly intuitive once you get oriented. Calls are recorded and there is contact management with notes. My only knock is that you need to upgrade plans to get integration with your CRM. As a single user, that means I pay for a minimum of 2 seats. If they just had the option of one user integrations, that would be ideal. I would even pay an add-on $10/month for that feature.