Riley Rouw
GBI work as a consultant on funding and… I work as a consultant on funding and regularly speak with clients on the phone in order to discuss options as well as our program. I can say JustCall is unequivocally the worst VoIP provider that I have ever in my life encountered. They have more regular issues and less fixes for dealing with those issues than I've ever seen. Run as far away from them as you possibly can. Use ANY OTHER PROVIDER. It has been several years that I've had to deal with them at our company and each time I do it takes upwards of 15 minutes off my lifespan.
Charlotte Porter
GBInbound and Outbound Callings My experience was great after we got to understand each other everything went according to plan. Phillip was able to answer all my question and to fix the problems that I was having and things are good now. Great job Phillip.
Paul Holden
GBWorking with the JustCall.io support team, I know they will resolve any question I might have. Working with the JustCall.io support staff is always a pleasure. They are very prompt in trying to address any question that I might have and when they cannot address my question, they pull in the right support team who can. They communicate promptly as well.
M D
GBI recommend Viren Viren is very helpful to work with. They were able to address a notifications setting and bulk sms upload questions at one time. Thank you for your help.
Kadir
GBAVOID!! Extremely poor customer service Extremely poor customer service, they take ages to respond to simple tickets. Theres no one to speak to over the phone and when trying to escalate a problem theres a massive disconnect between the individuals taking your ticket and the developers on the backend. Information is not relayed well between the teams and the time to deal with minor issues is unsatisfactory. Not good for a business which is scaling rapidly. If you cancel your subscription they also block you from many feature’s immediately even though you have paid for the months use