JustCall.io

2711 Centerville Road, 19808, Wilmington, United States
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3.70
Based on 20 Reviews

5

60.00%

4

10.00%

3

0.00%

2

0.00%

1

30.00%
About JustCall.io

JustCall is an AI-powered customer communication platform that allows you to connect with customers instantly via Voice, SMS, & WhatsApp. Using JustCall, you can automate your workflows and coach your teams, all from a single interface. Purpose-built to serve your business communication needs, JustCall easily integrates with 100+ CRMs, Help desks, and all the business tools you need to engineer better conversations. Trusted by 6,000+ companies globally, JustCall enables customer-facing teams to enjoy seamless customer conversations with real-time and post-call AI-powered insights. Sign up and get a 14-day free trial. JustCall offers a robust set of features designed to streamline your communication and enhance productivity. With JustCall, you can seamlessly manage inbound and outbound calls, send and receive SMS and MMS messages, and take advantage of a variety of sales dialer options, including auto, predictive, and power dialers. Boost your efficiency with SMS workflows and bots, create multi-level interactive voice response (IVR) systems, and receive real-time assistance for your agents. The platform also includes AI-powered SMS Copilot, coaching, sentiment analysis, and call scoring to improve your customer interactions. Keep a close eye on performance with live call monitoring and ensure smooth call distribution with automatic call distribution (ACD). Plus, JustCall offers extensive CRM integrations and provides business phone numbers in over 70 countries to support your global communication needs.

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Paul Holden
GB

Working with the JustCall.io support team, I know they will resolve any question I might have. Working with the JustCall.io support staff is always a pleasure. They are very prompt in trying to address any question that I might have and when they cannot address my question, they pull in the right support team who can. They communicate promptly as well.

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Felix Kottek
DE

Sales Dialer changes number country prefix Their feature Sales Dialer has a technical problem where it changes the country code of numbers if the numbers have a certain length. Customer support does not help me and does not solve the problem. Dear Team of Justcall, thank you for your response. However: Where is this mysterious option do prevent the system from automatically adding a +1 to the number? Thank you in advance. Also I was talking to customer support for days while they always ensured "no, your system is not calling an american number". I already suspected this and customer service ridiculed me for this.

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Bayleigh Vick
GB

Quick to respond with issues Quick to respond with issues, and great customer service!

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M D
GB

I recommend Viren Viren is very helpful to work with. They were able to address a notifications setting and bulk sms upload questions at one time. Thank you for your help.

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Alex Cooney
ZA

Had a great experience with their… Had a great experience with their support, sorted the issue for me and were very responsive. Thanks for your help Roshni.

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