Lindsay M
GBJordan was incredible Jordan was incredible and put me at ease. He helped me through each step of the process of shutting down any attempts to use my identity and followed up on any open cases. He called credit card companies and AT&T with me to help get things sorted out and figure out next steps. I am so grateful I had him helping me through this -- he helped me avoid a nervous breakdown!
MLG
GBText messages do NOT get successfully… Text messages do NOT get successfully sent to Canadian phone numbers when individuals are out of country. We are snowbirds but the app does not allow us to put a “1” in front of our phone number. When the alternative method of sending the security code via email is used once the code is entered it immediately asks you to send the code send via text message….so needless to say it just becomes an unsuccessful frustrating experience!
Rebecca
GBGrateful for AllState I was very stressed out with the notification that my ssn was used to attempt to open up a bank account in Georgia. The Allstate agent was able to guide me through all of the steps and I felt supported the entire time. I am grateful that he was knowledgeable and prompt with all of the tasks that he did to take care of the problem.
B. Bradford
INIrony Ironically, Allstate Identity protection regularly sends me emails about identity security that are intended for someone else. There doesn’t seem to be any mechanism to correct this. To me, this is a just a minor annoyance but their client probably wouldn’t like that they’re sending her information to strangers.
Shad Simpson
GBAntonio was great Antonio was great. Very responsive. Excellent customer service.