Patricia Lewis
GBI was notified of alerts regarding… I was notified of alerts regarding medical. I never received an emailed to change my password. This request was on your end and I am still waiting for a response. I just submitted my review, automatically received a code so I can submit this review, not for the other listed above.
Stacy DRY
GBStacy's review My initial contact, and then the follow-up with my restoration specialist, Cynthia, was timely and professional. Everyone who helped me was kind, knowledgeable, and gave me clear steps for follow through. I felt at ease. Thank you!
Babs
GBBest service!!! Account was opened in my name and I was notified immediately. The person I worked with walked me through everything. Was on the line when I had to contact the bank. She also followed up with me every two weeks until everything was resolved. This service is worth its weight in gold!!!
MLG
GBText messages do NOT get successfully… Text messages do NOT get successfully sent to Canadian phone numbers when individuals are out of country. We are snowbirds but the app does not allow us to put a “1” in front of our phone number. When the alternative method of sending the security code via email is used once the code is entered it immediately asks you to send the code send via text message….so needless to say it just becomes an unsuccessful frustrating experience!
Lindsay M
GBJordan was incredible Jordan was incredible and put me at ease. He helped me through each step of the process of shutting down any attempts to use my identity and followed up on any open cases. He called credit card companies and AT&T with me to help get things sorted out and figure out next steps. I am so grateful I had him helping me through this -- he helped me avoid a nervous breakdown!