Nitro is a perfect tool Nitro is a perfect sample of how a software up to be an essential tool. Great team that always answers my questions quickly and correctly.

Useless, because I can't access my serial number I purchased this product a week ago, but I can't use it because I never received my serial number. The tech support's response to my email messages have simply been telling me to set up my account, but the links I have been sent to do this simply result in 404 errors or, in one case, being told that I am not authorized to access it because I am not the Team Administrator. Naturally this is my individual product - I have no team

Not a Satisfied Customer I do not find any where that I can speak to a person with my questions. There is no customer service that I have experienced. All transactions were done in the system. I have quite a few questions, but have no ide where there is a phone number, name of the company is not Nitro, it is a 3rd party vendor. 610-331-9610 is my phone number. I would love to recommend Nitro to my business partners, however, when I cannot contact the company other than in an email, I would not recommend. Although I think Nitro is better than Adobe, but not in this realm. Rebecca

I have used Nitro Pro for several years… I have used Nitro Pro for several years and can truly say there is no better product. I have used Adobe but it is “clunky”, difficult and expensive. You cannot go wrong with Nitro Pro.

Company Policy Unfair to Loyal Customers I had to buy a new computer and then install Nitro Pro 12 on it, but I was not allowed to register and activate the software. Instead I was given the only option to upgrade to the most recent version although it offered me no benefit to do so. This is the only software that I was not able to install on my new computer and it clearly distinguishes Nitro from the others as being motivated by greed. It clearly demonstrate they do not place their customers above profit. Loyalty works both ways.