Nitro Software, Inc.

447 Sutter St, STE 405 #1015, 94108, San Francisco, United States
http://www.gonitro.com
Visit this site
image
3.50
Based on 20 Reviews

5

45.00%

4

20.00%

3

5.00%

2

0.00%

1

30.00%
About Nitro Software, Inc.

About Nitro Nitro is an all-in-one PDF & eSign solution designed to make life easy for the on-the-go pro, with a range of simple but sophisticated features, multi-device functionality, and affordable subscription options. Our PDF & eSign Products Get everything you need for efficient document management, from basic tools like PDF editing, conversion, fill & sign and security to more advanced features like OCR, batch processing, automation and AI capabilities & chat assistance. Trust & Security With Nitro’s emphasis on strict security practices, legal compliance, and fostering customer trust across the board, you can rest easy knowing your essential files and signatures will stay protected while you stay productive. Learn More About Nitro Nitro licenses are available for every kind of user, whether you’re working solo or as part of a larger team, with a free 14-day trial to get you started. Plans & Pricing Nitro Pro

Tags
Contact Info

You need to Login first to submit your review.

image
Mango A
BB

Non Existent Customer Service Tried to move my 2-year old Nitro Pro license to my new laptop. Deactivated the old license but cannot re-activate it on the new computer. Customer Service is TOTALLY NON EXISTENT! On the website they send you from one page to the next without the possibility of contacting them. You have to insert your license number which they claim is not valid. A polite message posted on their community forum is deleted by the moderator. It seems to me they do not want to honour Nitro Pro licenses and want you to buy a new license. Will use an alternative, never again Nitro!

image
CWP
US

Customer Service was hard to reach AND SLOW TO RESPOND. Customer Service was hard to reach. It was frustrating not knowing how to contact. Very disturbed that I was sent a promo to try another version and when 10-day trial period expired I WAS LOCKED OUT OF MY VERSION! I did finally hear from NITRO rep who was helpful, but I needed access faster than the slow response so I PAID TO UPGRADE MY VERSION.

image
Rebecca
US

Not a Satisfied Customer I do not find any where that I can speak to a person with my questions. There is no customer service that I have experienced. All transactions were done in the system. I have quite a few questions, but have no ide where there is a phone number, name of the company is not Nitro, it is a 3rd party vendor. 610-331-9610 is my phone number. I would love to recommend Nitro to my business partners, however, when I cannot contact the company other than in an email, I would not recommend. Although I think Nitro is better than Adobe, but not in this realm. Rebecca

image
MarkH
GB

Great product Lovely product, that works well. The bells and whistles are missing in my opinion with customisations that need you to upgrade - I have asked how, but still waiting for an answer

image
DONELA STEINER
US

i keep getting mixed messages i keep getting mixed messages, did the trial, purchased, downloaded, uninstalled, downloaded again. Logged in each time and it keeps telling me I need a SN when support told me I didn't for this version...keep getting auto-support. I need to use this to get my work done. help

We may use cookies or any other tracking technologies when you visit our website, including any other media form, mobile website, or mobile application related or connected to help customize the Site and improve your experience. learn more

Allow