customer
GBUnanswered Questions... Unanswered Questions.... I had to purchase a new computer and could not move my license. I tried to use the help, or should I say unhelpful link, that just kept running me in circles. Ultimately, I gave up and bought another license, only to end up with the same issues I had to begin with related to the program having to restart each time I opened a new document.
DONELA STEINER
GBi keep getting mixed messages i keep getting mixed messages, did the trial, purchased, downloaded, uninstalled, downloaded again. Logged in each time and it keeps telling me I need a SN when support told me I didn't for this version...keep getting auto-support. I need to use this to get my work done. help
CWP
GBCustomer Service was hard to reach AND SLOW TO RESPOND. Customer Service was hard to reach. It was frustrating not knowing how to contact. Very disturbed that I was sent a promo to try another version and when 10-day trial period expired I WAS LOCKED OUT OF MY VERSION! I did finally hear from NITRO rep who was helpful, but I needed access faster than the slow response so I PAID TO UPGRADE MY VERSION.
Rebecca
GBNot a Satisfied Customer I do not find any where that I can speak to a person with my questions. There is no customer service that I have experienced. All transactions were done in the system. I have quite a few questions, but have no ide where there is a phone number, name of the company is not Nitro, it is a 3rd party vendor. 610-331-9610 is my phone number. I would love to recommend Nitro to my business partners, however, when I cannot contact the company other than in an email, I would not recommend. Although I think Nitro is better than Adobe, but not in this realm. Rebecca
Crystal
ESNitro is a perfect tool Nitro is a perfect sample of how a software up to be an essential tool. Great team that always answers my questions quickly and correctly.