CWP
GBCustomer Service was hard to reach AND SLOW TO RESPOND. Customer Service was hard to reach. It was frustrating not knowing how to contact. Very disturbed that I was sent a promo to try another version and when 10-day trial period expired I WAS LOCKED OUT OF MY VERSION! I did finally hear from NITRO rep who was helpful, but I needed access faster than the slow response so I PAID TO UPGRADE MY VERSION.
brunoca
CAFair price but still need improvements in functionality Clean presentation. Fair price (but the volume discount is incorrect: you get a bigger discount with packs of 4 than with packs of 10 and you can't select multiple packs but have to create individual orders). Ergonomics and menus are still not as good as Adobe. There should be a single tab that allows you to correct within the text, add comments, add shapes (circle, highlights,...). Some of the copying and pasting doesn't work consistently.
Robert Brongel
ESI have used Nitro Pro for several years… I have used Nitro Pro for several years and can truly say there is no better product. I have used Adobe but it is “clunky”, difficult and expensive. You cannot go wrong with Nitro Pro.
customer
GBUnanswered Questions... Unanswered Questions.... I had to purchase a new computer and could not move my license. I tried to use the help, or should I say unhelpful link, that just kept running me in circles. Ultimately, I gave up and bought another license, only to end up with the same issues I had to begin with related to the program having to restart each time I opened a new document.
Stephen Woodcock
CAGreat software with awesome support! I have been using Nitro Software for over 15 yrs. I had to purchase another computer and migrate all of my software over to this new laptop. Unfortunately my Nitro Software was so old that I couldn't migrate. Because I was a long time user they provided me with a massive discount on their new version. I had already purchased a different software, but because the support was so good, I returned the software I purchased and invested back into Nitro. Way better, much easier to use and it works awesome.