Linda C
GBFantastic app, makes management easy Fantastic app to manage rental properties It Does take a few days to get the rent when the clients use the app- but the convenience is well worth it. When you have questions you get answers either by chat or phone. Even the online repair request makes it easy to keep a list of things to do. And the ability for tenants to upload photos helps. Amazing follow up for any questions and a great product
Sergiy
GBNeed Export to PDF for Security, Credit and Eviction Check Reports One feature will need to be updated ASAP. We need to have way for export to PDF Security, Credit and Eviction check reports. By low we will need provide the copy to applicant but in most of cases results of the report are not print friendly ( has tree structure which cannot be show all leaves at ones) Example of this report can be security report with several violations - you will not able to print all info of violations in ones . Please work on export to PDF these 3 reports in simple table structure with clear print friendly records
Nick D.
GBThis is a timesaving service for… This is a timesaving service for landlords. The best thing about it is you are able to track yearly rent increases and the tenant has a lot of options for payments. I've used it for over three years and recommend it. There is good support too, I am always able to contact a human quickly from their chat feature and the people who respond really know the software and have good answers.
Kathleen Carroll
GBRent Redi has jacked us around for… This company has jacked us around for over two months now. The renter paid the $3,400 deposit, I had inadvertently entered something wrong on the account information, it was returned. I could not correct on my own, Rent Redi had me send a copy of an actual check to make sure it would be transferred into the correct account. After numerous "chats" I have gotten nowhere and the money has disappeared. They keep saying that the money was transferred, but to where????? I am sick and tired of this company. I have the renter directly depositing now and no issues there, but RentRedi sends the renter past due notices daily. This company is a major ripoff. Avoid RentRedi at all costs! Ongoing issues, I don't know if we will ever get the deposit money back. If I ever get the $3,400 I will cancel this sorry company from my life. Biggest mistake ever!!! The date of my NEGATIVE experience, goes back two months now. If I could give zero stars I would. Footnote: As of yesterday, 3/20/2024, after two months of "chatting and emailing', there was a solution. RentRedi finally shared the trace number of the transaction on 3/19, I went to the bank, and they were able to locate the funds, the issue has now been resolved. After two months, it ended up being a relatively easy solution.
Nicole Hodge
GBRUN from this company RUN from this company! They collected rent from my tenants for 3 months, while my account was on hold with NO NOTIFICATION and no explanation as to why. I still have no idea and it took me over 20 hours of customer service phone calls (got me nowhere), online chats (same) and emails to their Underwriting team. RUN AWAY. Absolute nightmare.