Payment System Delays Payment system for tenants has a long delay period. Tenants once rent is paid, normally see transaction/money withdrawn from account 4 to 5 days after transaction has been made by tenant. This process needs too occur alittle faster for tenants while accounts have funds available.

Great product and value Great product and value. Overall RentRedi provides a very automated solution for property management, rent payments, and tenant communication at a fraction of the cost of alternatives. Having the features available without other required add-ons (accounting, etc.) keeps this product above the rest for us.

Excellent customers service. This is by far the best company around. We’re using RendRedi for a number of buildings the past 3 maybe 4 years. You guys are amazing, and we are so glad this service exists. Money deposited in our accounts exactly as indicated. All of Our tenants are more than happy to use RentRedi, no tenant had an “issue” since we started using this company. Customer reps answer any and all questions within minutes. We will continue to use RentRedi for many years to come.

Great for automating the rental process I have been using RentRedi for several years now because they are the most cost effective for all the tools they include with their service. RentRedi puts themselves as the center of the equation in that there's not the monthly case of tenants coming and asking for their rent to be late (yet again) because they help you: 1. Do a better process of vetting your potential tenants. 2. Set up auto late fees in several different configurations which makes late fees a known event that happens without negotiations each month. 3. Keep track of which units leases are expiring and your overall tracking of all of your units monthly income. Overall, I like that they are continually improving the product to make it even more useful, which shows that they care about their product and customers.

Always Issues with the Payment Processor Once again this year, I'm having difficulty with the payment processor providing 1099's correctly. The RentRedi agents haven't been very helpful in resolving the issue. They continue to suggest I send a new W-9, which isn't going to push Propay into doing anything. Last year it took 4 months to resolve the issue, and so far after 2 weeks, no resolution in sight.