Linda C
GBFantastic app, makes management easy Fantastic app to manage rental properties It Does take a few days to get the rent when the clients use the app- but the convenience is well worth it. When you have questions you get answers either by chat or phone. Even the online repair request makes it easy to keep a list of things to do. And the ability for tenants to upload photos helps. Amazing follow up for any questions and a great product
jre
GBPlease see my review on May 29 Please see my review on May 29, 2023. I am still having the same issue 3 months later. Sent them another chat which they are also making harder to chat with live person. This was their response, "We have an ongoing investigation with deposits not appearing to have incorrect amounts, but I will check an update with the Team if we have an available work around to sort this out." Something as serious as this I would think it wouldn't take this long. They also have a "feature request" which is no longer operational. I put in a request over 6 months ago and absolutely no response, not even an acknowledgement that they received my request
Nuremberg Properties
GBWe love the app We love the app! We have cancelled our property management agreement, the app allows us to effectively and efficiently self manage our properties. It also saves us $14,000+ per year in management fees. The tenants love the ease of using the app as well. The cost is affordable for small business . It has been a win, win for everyone!
Sergiy
GBNeed Export to PDF for Security, Credit and Eviction Check Reports One feature will need to be updated ASAP. We need to have way for export to PDF Security, Credit and Eviction check reports. By low we will need provide the copy to applicant but in most of cases results of the report are not print friendly ( has tree structure which cannot be show all leaves at ones) Example of this report can be security report with several violations - you will not able to print all info of violations in ones . Please work on export to PDF these 3 reports in simple table structure with clear print friendly records
Kathleen Carroll
GBRent Redi has jacked us around for… This company has jacked us around for over two months now. The renter paid the $3,400 deposit, I had inadvertently entered something wrong on the account information, it was returned. I could not correct on my own, Rent Redi had me send a copy of an actual check to make sure it would be transferred into the correct account. After numerous "chats" I have gotten nowhere and the money has disappeared. They keep saying that the money was transferred, but to where????? I am sick and tired of this company. I have the renter directly depositing now and no issues there, but RentRedi sends the renter past due notices daily. This company is a major ripoff. Avoid RentRedi at all costs! Ongoing issues, I don't know if we will ever get the deposit money back. If I ever get the $3,400 I will cancel this sorry company from my life. Biggest mistake ever!!! The date of my NEGATIVE experience, goes back two months now. If I could give zero stars I would. Footnote: As of yesterday, 3/20/2024, after two months of "chatting and emailing', there was a solution. RentRedi finally shared the trace number of the transaction on 3/19, I went to the bank, and they were able to locate the funds, the issue has now been resolved. After two months, it ended up being a relatively easy solution.