Please see my review on May 29 Please see my review on May 29, 2023. I am still having the same issue 3 months later. Sent them another chat which they are also making harder to chat with live person. This was their response, "We have an ongoing investigation with deposits not appearing to have incorrect amounts, but I will check an update with the Team if we have an available work around to sort this out." Something as serious as this I would think it wouldn't take this long. They also have a "feature request" which is no longer operational. I put in a request over 6 months ago and absolutely no response, not even an acknowledgement that they received my request

Great for automating the rental process I have been using RentRedi for several years now because they are the most cost effective for all the tools they include with their service. RentRedi puts themselves as the center of the equation in that there's not the monthly case of tenants coming and asking for their rent to be late (yet again) because they help you: 1. Do a better process of vetting your potential tenants. 2. Set up auto late fees in several different configurations which makes late fees a known event that happens without negotiations each month. 3. Keep track of which units leases are expiring and your overall tracking of all of your units monthly income. Overall, I like that they are continually improving the product to make it even more useful, which shows that they care about their product and customers.

This makes collecting rent much easier… This makes collecting rent much easier for me as well as creating automated late fees to be paid by the tenant if necessary. It also helps me to keep track of expiring leases that need to be renewed of updated. Best bang for the buck!

The app is super user friendly The app is super user friendly, the tutorials are comprehensive and chat messaging is responsive and helpful. Where improvement can be had is in *more freedom to email residents in the app and include non residents (parents, co-signers, etc) *Easier way to apply lump sum payments and spread out automatically *Easier way to send people to apply for a vacant, without having to be specifically invited to apply

RUN from this company RUN from this company! They collected rent from my tenants for 3 months, while my account was on hold with NO NOTIFICATION and no explanation as to why. I still have no idea and it took me over 20 hours of customer service phone calls (got me nowhere), online chats (same) and emails to their Underwriting team. RUN AWAY. Absolute nightmare.