Payment System Delays Payment system for tenants has a long delay period. Tenants once rent is paid, normally see transaction/money withdrawn from account 4 to 5 days after transaction has been made by tenant. This process needs too occur alittle faster for tenants while accounts have funds available.

We love the app We love the app! We have cancelled our property management agreement, the app allows us to effectively and efficiently self manage our properties. It also saves us $14,000+ per year in management fees. The tenants love the ease of using the app as well. The cost is affordable for small business . It has been a win, win for everyone!

RUN from this company RUN from this company! They collected rent from my tenants for 3 months, while my account was on hold with NO NOTIFICATION and no explanation as to why. I still have no idea and it took me over 20 hours of customer service phone calls (got me nowhere), online chats (same) and emails to their Underwriting team. RUN AWAY. Absolute nightmare.

WORST APP I'VE EVER USED!!!! My landlord started using rentredi around September of 2023. Everything went smoothly until March of 2024. Our rent would not go through with auto pay no matter how many times we tried (even after going through "Leomen" on chat - which I learned is EVERYBODY'S name on their chat). I submitted March's rent by direct transfer from my bank to my landlord's bank. I kept getting emails all through March telling me my rent was late from rentredi. I told my landlord and she was able to fix it on her end. I am STILL unable to set up auto pay because NOW rentredi says I owe $245.11 (for what, I don't know) and until that's paid, I can't use auto pay. MY LANDLORD DOES NOT CHARGE LATE FEES, so what is the extra $245.11 on my rent tab? What is it for if my landlord doesn't charge late fees? It's not utilities because that's paid through another account. I'm guessing rentredi charges late fees behind the landlord's back??? Are there hidden fees that consumers are unaware of??? Is rentredi scamming people??? And their chat button is a JOKE. Don't use them unless you got all day to sit around and WAIT for them to decide to respond and then end the conversation when THEY'RE done (problem NEVER getting solved). This is the WORST app by far that I've EVER encountered and I've encountered a few shady apps. I would not recommend rentredi to ANYONE and I'm about to talk my landlord into finding a BETTER landlord/tenant friendly app besides this garbage app.

The app is super user friendly The app is super user friendly, the tutorials are comprehensive and chat messaging is responsive and helpful. Where improvement can be had is in *more freedom to email residents in the app and include non residents (parents, co-signers, etc) *Easier way to apply lump sum payments and spread out automatically *Easier way to send people to apply for a vacant, without having to be specifically invited to apply