Linda C
GBFantastic app, makes management easy Fantastic app to manage rental properties It Does take a few days to get the rent when the clients use the app- but the convenience is well worth it. When you have questions you get answers either by chat or phone. Even the online repair request makes it easy to keep a list of things to do. And the ability for tenants to upload photos helps. Amazing follow up for any questions and a great product
George Van Trump
GBThey are horrible They are horrible! Every month like clockwork I get an email from RentRedi stating 3 of my past tenants bank drafts has failed! I haven’t used RentRedi for quite sometime but yet they still continue to try and draft from past tenants bank accounts. This should be against the law! Your bank account is your lifeline! I have written numerous emails and complaints telling them to stop only to be told to go on to the app and request to cancel! I don’t have or use the ap anymore!!!! I have called the phone number they have listed left several messages with no calls back. They act like want to help but they do nothing. Horrible horrible horrible!!!
Kathleen Carroll
GBRent Redi has jacked us around for… This company has jacked us around for over two months now. The renter paid the $3,400 deposit, I had inadvertently entered something wrong on the account information, it was returned. I could not correct on my own, Rent Redi had me send a copy of an actual check to make sure it would be transferred into the correct account. After numerous "chats" I have gotten nowhere and the money has disappeared. They keep saying that the money was transferred, but to where????? I am sick and tired of this company. I have the renter directly depositing now and no issues there, but RentRedi sends the renter past due notices daily. This company is a major ripoff. Avoid RentRedi at all costs! Ongoing issues, I don't know if we will ever get the deposit money back. If I ever get the $3,400 I will cancel this sorry company from my life. Biggest mistake ever!!! The date of my NEGATIVE experience, goes back two months now. If I could give zero stars I would. Footnote: As of yesterday, 3/20/2024, after two months of "chatting and emailing', there was a solution. RentRedi finally shared the trace number of the transaction on 3/19, I went to the bank, and they were able to locate the funds, the issue has now been resolved. After two months, it ended up being a relatively easy solution.
Jason Moore
GBGreat for automating the rental process I have been using RentRedi for several years now because they are the most cost effective for all the tools they include with their service. RentRedi puts themselves as the center of the equation in that there's not the monthly case of tenants coming and asking for their rent to be late (yet again) because they help you: 1. Do a better process of vetting your potential tenants. 2. Set up auto late fees in several different configurations which makes late fees a known event that happens without negotiations each month. 3. Keep track of which units leases are expiring and your overall tracking of all of your units monthly income. Overall, I like that they are continually improving the product to make it even more useful, which shows that they care about their product and customers.
Nicole Hodge
GBRUN from this company RUN from this company! They collected rent from my tenants for 3 months, while my account was on hold with NO NOTIFICATION and no explanation as to why. I still have no idea and it took me over 20 hours of customer service phone calls (got me nowhere), online chats (same) and emails to their Underwriting team. RUN AWAY. Absolute nightmare.