Nicole
GBUnresponsive to problem with order Ordered photoshop, was sent an email with the link to download, which asks for a serial number i was not provided. Numerous calls were unable to be answered. Multiple emails went unanswered. Finally, one response said “i’ll look into this” with no further reply. Over a week with zero correspondence.
AJ
CAAbode Serials Revoked. No Support Given. Beware. Purchased two copies of Adobe Acrobat and both serials were revoked by Adobe upon my install. For a month I have tried to get Softwarehubs to try to resolve the problem (give me new keys or refund my money since I didnt get what I paid for). But I get nothing from their support team other then they are working on it and no follow ups even though I have sent 6 emails. I wouldnt purchase from this company because they obviously do not stand by their product and their support is non-existent. I will be going to the credit card company to reverse the charge because I doubt I will be get anything out of this company to fix my problem. I should have just paid the extra money and got the program from Adobe. Sometimes the trouble to save a few dollars isnt worth it.
H Nahler
GBAs others state: scammers, robbers, criminals. As others state: believe the 1-star reviews. Anything else is written by the company. They are scammers. - 'Bought' an Office 2021 licence - The licence key was displayed immediately on the website after the purchase. - It turns out that licence key is already used, probably the one that everybody is shown. - Never received an email with the licence details. - Never received a response after contacting them. That message you sent on their website just disappears into the void. In short, they take your money for something that almost sounds to be too good to be true but not crazy outrageous. However, they indeed just take your money, i.e. rob you off your money, steal from you but never deliver a product or service. Scammers, criminals, whatever you want to call them.
FRANCISCO DIAZ
GBThe technical help was excellent The technical help was excellent. The first time I attempted to order the program shut down, the screen said an error had occurred. Just to let you know, no order was made. So I exited the website. I went in again and ordered the software download again and this time it gave me a receipt of the transaction. I went in to my bank account and noticed I had been charged twice. Charges were for the first time I attempted to order even though on the computer it claimed an error had occurred. The second charge was confirmed buy my receipt. If I get a refund for the alleged first order this experience would be a 5 star review!
Bob Nevans
GBWebsite navigation excellent, products excellent! Website easy to navigate, everything that is shown is ON HAND, no 'out of stock' on checkout. Everything is fast and works exactly as described.