Do not purchase from this company Do not purchase from this company! They will send you emails about your HOT ITEM to make it seem like it is on its way. They will seem like they are really good at replying and do their best to seem legit. When you ask for a refund, the continue to delay the process but still will respond causing you to think they are legit. By the time you realize that it is a scam, it is too late to get the credit card company to do anything about it. They are also are providing false information by displaying a fake "BBB Accredited Business" stamp on their website.

Throw Your Money Away Here!!!! This "company" is Ryan Garrido living in his mothers basement in Locust Grove Virginia stealing money from everybody who places an "order". I ordered a hot tub in July of 23. Nothing but delays, always going to be shipped "next month". No refunds, he now has stopped responding to me. His website shows he is Better Business Bureau accredited, but he has a rating of F. Total scam, going to have to resort to legal action. His website lists a company address of 500 Westover Dr. in Sanford NC which is a mailing forwarding service called Traveling Mailbox LLC. I only gave him a 1 because zero wasn't an option.

Quality Communication & Customer Service I had a great experience ordering a portable hot tub through mybouncehouseforsale.com. They had good communication and an emphasis on customer service. And when my hot tub stopped working after 5 months, I just sent them an email with a photo and they processed a claim on my behalf and had a new one, with tracking information, sent from the manufacturer in less than 2 weeks. I was impressed.

Stolen Money We have yet to have our bounce house delivered after sending payment back in October, with a communicated delivery for a week and a half. It was then communicated that it was on backorder and would not be delivered until the end of November. When we reached out to the company to discuss the status, (very long story short for review purposes) we did not feel confident any longer that we were purchasing from a trusted source any longer and requested a refund. At first, this request was ignored. Then after showing proof of purchase, sending in disputing screens shots (website vs. what was being communicated, etc), we were told they would go ahead and process the refund. It is now almost February and we have yet to receive any additional communication, refund, or the bounce house. Unfortunately, it is looking like we will need to take further action on this, but would not recommend anybody purchasing from this company.

Do not buy from this company, ever! Do not buy from this company! They'll tell you the extended delay was caused by the manufacturer due to supply chain issues when in fact they didn't even order it from them? I placed an order for an infrared sauna and nothing happened for a week. It took days for the owner Ryan to return my email blaming the manufacturer. I found it suspicious and called the manufacturer and found out he never placed an order with them. Subsequent emails went unanswered and I had to open up a dispute with my credit card company. Don't fall for their generous discount since you'll never see your item delivered!