Chad Lance
USOrdered a pergola cover in August 2022… Ordered a pergola cover in August 2022 and was told its backordered for a bit. Contacted them again almost a year later and told the same thing. Then asked for a refund and that had taken over 4 months and still nothing. 🙄
Lacey Ward
USDo not purchase from this company Do not purchase from this company! They will send you emails about your HOT ITEM to make it seem like it is on its way. They will seem like they are really good at replying and do their best to seem legit. When you ask for a refund, the continue to delay the process but still will respond causing you to think they are legit. By the time you realize that it is a scam, it is too late to get the credit card company to do anything about it. They are also are providing false information by displaying a fake "BBB Accredited Business" stamp on their website.
Karen Webb
USI would give them less than 0 if i… I would give them less than 0 if i could!. 1. Had to pay thru klarna 2. No email ever received after order 3. Never answered multiple emails, phone calls, and chat messages. 4. NEVER received item. Klarna makes u contact company..but company never responds. Continuing to try and contact. Since November
mayra burak
USWorst company and customer service… Worst company and customer service there is took my product 3 months to get to my house and I had to reach out to them to get updates I got the product a week after my event which sucked I had asked to cancel the order and they didn’t care and still sent it so I got stuck with a product I didn’t want anymore
Erick Gomex
USFRAUDULENT - I ordered a Barrel Sauna worth $5,500… I ordered a Barrel Sauna worth $5,500 that was suppose to be ready to ship immediately back in March. A few days later I got the same email from Ryan that other reviewers mentioned. He was stating that my "Hot item" had gone in backorder and that it will not be shipped until May 30th as they not longer have it in stock. I asked for it to be canceled and the money refunded. Its almost the end of May and still no refund, Ryan stopped answering my emails and I have called the office and not one knows anything and he is never there. This company uses clickbait, completely false advertising. This place is a scam Please stay away.