If there was a zero star rate I'd give If there was a zero star rate I'd give! The customer service is horrible! Ordered a product over 2 months ago still not received. Try to speak to a human and no one calls you back even when you specifically ask for a human to return your call. All communication is back and forth useless email that accomplishes nothing. The human rep who answers the phone pleasantly tells you with honey dripped apologies apologies from his lips that he's so sorry he can't help you but someone will email within 24-48 hrs. Don't fall for there pleasantries and snazzy website. They suck!

Shipped a broken product Ordered an over the picnic table tilting canopy for camping in the Spring received order 4 months later broken inside Box. Contacted the company to report and was told I had to take a million pictures and jump through hoops for a broken spot Weld that holds the clamp to the table. Welded it back together myself and called it good. Was not worth the time or the energy product quality was passible

Do not buy from this company, ever! Do not buy from this company! They'll tell you the extended delay was caused by the manufacturer due to supply chain issues when in fact they didn't even order it from them? I placed an order for an infrared sauna and nothing happened for a week. It took days for the owner Ryan to return my email blaming the manufacturer. I found it suspicious and called the manufacturer and found out he never placed an order with them. Subsequent emails went unanswered and I had to open up a dispute with my credit card company. Don't fall for their generous discount since you'll never see your item delivered!

Customer Service was amazing We had an issue with the purchased item being out of stock. Customer service reached out and helped with suggestions to replace the out of stock one. Super helpful and supportive. We even got an extra gift of balls for the problem! Appreciate the support.

I would give them less than 0 if i… I would give them less than 0 if i could!. 1. Had to pay thru klarna 2. No email ever received after order 3. Never answered multiple emails, phone calls, and chat messages. 4. NEVER received item. Klarna makes u contact company..but company never responds. Continuing to try and contact. Since November