FRAUDULENT - I ordered a Barrel Sauna worth $5,500… I ordered a Barrel Sauna worth $5,500 that was suppose to be ready to ship immediately back in March. A few days later I got the same email from Ryan that other reviewers mentioned. He was stating that my "Hot item" had gone in backorder and that it will not be shipped until May 30th as they not longer have it in stock. I asked for it to be canceled and the money refunded. Its almost the end of May and still no refund, Ryan stopped answering my emails and I have called the office and not one knows anything and he is never there. This company uses clickbait, completely false advertising. This place is a scam Please stay away.

I am happy with the product and would recommend to others. Bounce house water slide was shipped in new condition with no damage during shipping. It has seen regular use for kid's birthday parties and is a real hit. The bounce house seems ruggedly constructed with good materials, and seems like it will last for a reasonably long time. I am happy with the product and would recommend it to others.

Customer Service was amazing We had an issue with the purchased item being out of stock. Customer service reached out and helped with suggestions to replace the out of stock one. Super helpful and supportive. We even got an extra gift of balls for the problem! Appreciate the support.

BEWARE! BEWARE! I ordered a product six months ago. After being told it was on backorder and requesting a refund, I have followed up five times by email, once by chat, and three attempts by phone (all going to voicemail). The Director of Operations returned my first emails but has now refused to respond. My next step is the Better Business Bureau and small claims.

Do not buy from this company, ever! Do not buy from this company! They'll tell you the extended delay was caused by the manufacturer due to supply chain issues when in fact they didn't even order it from them? I placed an order for an infrared sauna and nothing happened for a week. It took days for the owner Ryan to return my email blaming the manufacturer. I found it suspicious and called the manufacturer and found out he never placed an order with them. Subsequent emails went unanswered and I had to open up a dispute with my credit card company. Don't fall for their generous discount since you'll never see your item delivered!