Birthday gift to our son in Texas. A birthday gift to our son in Texas was sent promptly and arrived on time. The gift was well received and used for Halloween. Everyone loved the Devil Minnon especially our grandson who had to make sure he was okay before going to bed every night.

If there was a zero star rate I'd give If there was a zero star rate I'd give! The customer service is horrible! Ordered a product over 2 months ago still not received. Try to speak to a human and no one calls you back even when you specifically ask for a human to return your call. All communication is back and forth useless email that accomplishes nothing. The human rep who answers the phone pleasantly tells you with honey dripped apologies apologies from his lips that he's so sorry he can't help you but someone will email within 24-48 hrs. Don't fall for there pleasantries and snazzy website. They suck!

Stolen Money We have yet to have our bounce house delivered after sending payment back in October, with a communicated delivery for a week and a half. It was then communicated that it was on backorder and would not be delivered until the end of November. When we reached out to the company to discuss the status, (very long story short for review purposes) we did not feel confident any longer that we were purchasing from a trusted source any longer and requested a refund. At first, this request was ignored. Then after showing proof of purchase, sending in disputing screens shots (website vs. what was being communicated, etc), we were told they would go ahead and process the refund. It is now almost February and we have yet to receive any additional communication, refund, or the bounce house. Unfortunately, it is looking like we will need to take further action on this, but would not recommend anybody purchasing from this company.

Throw Your Money Away Here!!!! This "company" is Ryan Garrido living in his mothers basement in Locust Grove Virginia stealing money from everybody who places an "order". I ordered a hot tub in July of 23. Nothing but delays, always going to be shipped "next month". No refunds, he now has stopped responding to me. His website shows he is Better Business Bureau accredited, but he has a rating of F. Total scam, going to have to resort to legal action. His website lists a company address of 500 Westover Dr. in Sanford NC which is a mailing forwarding service called Traveling Mailbox LLC. I only gave him a 1 because zero wasn't an option.

I would give the seller zero stars if I… Customer service sucks and seller was not true to his word regarding issuing me a refund. I would give the seller zero stars if I could. To the seller, Ryan, I say to him, “Failing to keep your word is not good for your business. You are not only breaking your own agreement/policy, you are misleading your customers.” He approved my refund, agreed to issue me a refund within 5 business days, and then went back on his word. I’ve communicated with him via email several times, each time with an excuse. Not cool, man!