Great Customer Service!! I was a bit confused on how certain things worked at first. However, their live chat customer support was extremely helpful in every way. They helped me understand the process even going step by step with me. I would recommend this service to everyone.

Happy customer for game servers I have used Aleforge for Factorio and Palworld hosting, and have been satisfied with services and pricing. They have web-based control panel to manage servers as well as a discord server for questions and feedback.

Caleb is the MVP! I might be saying it's too early to judge, but damn! Caleb the one who became my chat support is so responsive! each and every question I had in mind he replies instantly, helped me a lot, whether be sales, tech, codes, or FAQ. Hands me a lot of guide or links to make it an easier job for me. then told me it would take like 20 minutes, but then after purchasing, just 3 minutes then it's up and running. and my ping is crazy low compared to other services i've tried. and everything went so smooth! Looking forward to upgrade our server after a few days of trying out their service. Caleb my man! You deserve to be one hell of an employee of the century!

Fantastic support & always improving quality after many failed dedicated servers from other company's, I found AleForge who was extremely open with specs id need for my situation and always had speedy support help. would recommend 5/5

Amazing support, easy to set up Hosting is great (only lost service once) and support is FANTASTIC. The only way it loses a star is the FAQ, while helpful, are fairly brief and could use a lot more topics. For instance on our Terraria server we didn't know how to create a server and choose Corruption/Crimson. We were told to create the world outside of the server then import it using the FAQ about using our own world. However, what that doesn't explain is that by doing that, it will use the Difficulty that was set on your imported world, NOT the difficulty set in the Aleforge control panel. So we had to wipe our world after a few days of playing and try again.