Nobby Smith
GBSupport Lacking Trying since the 22 April to sort out why I have to Reauthorise my fixed IP. Despite many attempts to contact via email and message from the website. Support staff seemingly cant read more than one line of an email at once. Service does work but not usable if I have to log into the website every 10 minutes. As I had a fixed IP I expected an easy fix.
Chris O'Neill
GBVery reliable and great response times… Very reliable and great response times on the Helpdesk. Faster and easier than using vpns once it’s setup.
Neil Hodgson
HKQuick and effective support Quick and effective response to a problem which was fixed in a timely manner
Kerry Rohloff
CAGreat company They respond promptly and resolves your problems usually same day. I have never had a problem with them when it comes to customer services and I've been with them a long time.
Roger Gross
CAGreat product, reliable, cheap, superb support Great product that is so much more reliable (and cheaper) for streaming content via my LG TV than a VPN like ExpressVPN or NordVPN which I used to subscribe to. Great customer support any day of the week with prompt service plus good feedback during incidents. Occasionally content providers blocks these kinds of services (BBC iPlayer particularly) but the team at SmartDNS always got me back viewing again quickly on the few outages I have had. I am genuinely really impressed with these guys.