Jean
ITI tried to solve alone my problem... I tried to solve alone my problem. Therefore I used two days. When I ask help at the support team of Skylum, I obtain in one hour a quick and very efficacious solution. It seems me as magic as their software Luminar Neo. So many thanks !
G. Van Poelgeest
NLA very good helpdesk! Because my PC broke down Because my PC broke down, I (85 years old) had to switch to my MacBookPro. The ladies at the LuminarNEO help desk have been extremely friendly and helpful to me, so that I can now share my edited photos with friends.
Brian Blake
CAAmazing customer service and great product Amazing customer service as well as an amazing product - many updates come with this product and my last one had a snag...A email for help was answered within an hour with the exact fix, easy to follow instructions and bam I was back to editing.
Fabian
DELuminar Neo is Beta Software I have owned Luminar Neo for 2 years. Mostly because I want to use AI functions, as well as Lightroom functions, but I don't want to pay money for them every month Unfortunately, I've had problems with the program over and over again for the last 2 years. Catalogs don't load properly or not at all, there are problems with Onedrive, the AI functions like upscale... just don't work for me (or only very rarely). In addition, since the Ukraine war, the Luminar logo was, in my opinion, damn ugly and bothered me, luckily that's better now. Luminar Neo has felt like it has been in beta since its release, poor performance and non-functional features are the order of the day. Unfortunately, the idea of a good, subscription-based image editing program hasn't worked out yet, but I still hope for good updates and improvements in the future
Harry Schut
CAI have a 2-seat licence I have a 2-seat licence. One for my desktop computer (main use), one for my laptop (used occasionally when travelling). I recently discovered I couldn't load the extensions and generative tools on the laptop. I sent a request for assistance, and it was provided promptly, and the problem was solved. It did show up late in my inbox, but that was operator error. I didn't check the spam folder. oops.. ;) Thanks so much for the quick response!!