Hugh
GBBad Network, Subpar Customer Service Response I've had several awful experiences where data doesn't refresh, the data monitor is inaccurate, or the network just goes out. Huge waste of time. Customer service response is inadequate, they offered $20 credit on one billing cycle. I've wasted hours of time, that kind of compensation is insulting and doesn't make it right.
Kendall Pelling
GBPavitar was good at figuring out how to solve my complicated problem Pavitar was good at problem solving and figuring out what went wrong. They communicated clearly. They tried multiple things and stayed focused on it until it was fixed.
LE Grisham
GBMedhav walked me through the switch… Medhav walked me through the switch from Reach Verizon to Reach T-Mobile. Competent and patient. We needed to change so we could get international coverage where we were traveling. BIG fan of Reach. Good service and good price and they do good.
Brian
GBI'm transferring from another carrier… I'm transferring from another carrier and had some questions. Anita was very patient in answering them and stayed online to guide me through the process. I'll follow up with a review of the service once I've had a chance to use it for a while. Update: Transfer of my number took a couple days and my previous carrier wasn't overly helpful. Once switched over to Reach, my experience has been great. Coverage is as good as before and better in some places.
Walter Helline
GBExcellent Customer Service Rishabh The customer service rep was terrific and very well trained. He helped me settle my account problem in a friendly and professional manner. Would recommend people to consider Reach Mobile if they value excellent customer service.