Very Patient with me Very Patient with me, but fortunately got disconnected before setting up voicemail. When I dial '1' it says wrong number and mailbox is full. I just set up this number!

Steffy is an A++ service rep. I have had to contact Reach reps a couple of times to clarify some minor items with our service. Each time has been a completely refreshing experience versus what I used to have with a major carrier. I have been using Reach since 9/23 and have had no issues at all. If you contact the reps. they are right there to help, no waiting in a phone cue or dealing with abrupt reps. Polite, professional and, the key word, "helpful". Why didn't I switch to Reach sooner. I get top notch service for my needs at a fraction of my former cost. I am completely satisfied with Reach. Thank you Steffy.

Great Company! I've been a Reach Mobile customer now for over 2-1/2 years and have had exceptional service. Coverage has been as good as my previous carrier, Verizon, was. Recently I was experiencing an issue of not being able to send photos from my iPhone to any contact with an Android. This was going on for a month or longer and was super frustrating. I tried every recommendation that the internet was throwing at me, with no luck at all. I finally called Reach and was kicking myself for not doing it sooner. They fixed the problem remotely, without me having to do a thing! It was fantastic and better yet, I only ever spoke to the first person who picked up the phone. No automated run-around. No department transfers. No big corporation BS. They continue to impress me :)

Bad Network, Subpar Customer Service Response I've had several awful experiences where data doesn't refresh, the data monitor is inaccurate, or the network just goes out. Huge waste of time. Customer service response is inadequate, they offered $20 credit on one billing cycle. I've wasted hours of time, that kind of compensation is insulting and doesn't make it right.

Medhav walked me through the switch… Medhav walked me through the switch from Reach Verizon to Reach T-Mobile. Competent and patient. We needed to change so we could get international coverage where we were traveling. BIG fan of Reach. Good service and good price and they do good.