Bob
GBOverall good experience Overall, a good experience. Activation was nearly seamless. Service, support and signal strength are all ok. Looks like a good value if it keeps up. A few exceptions: >Instruction sheet in starter kit was sparse and hard to follow in spots. Language could be more precise. >Porting out existing numbers from Verizon created problems, possibly because 2 lines were being ported. Eventually sorted out by support rep in chat.
John M
GBThey were tireless in fixing my problem… They were tireless in fixing my problem and kept me informed as to their progress.
Skip Stein
GBVery Patient with me Very Patient with me, but fortunately got disconnected before setting up voicemail. When I dial '1' it says wrong number and mailbox is full. I just set up this number!
Stacy W
GBTop notch customer service! I'm genuinely delighted with Reach's customer service. I emailed them about an issue I was having with my voice mail, and they emailed me back within an hour to say it was resolved (and it really was!). No waiting on hold forever, no messing around with a chatbot, no long and futile search for an email address through which to contact them - reporting and getting a resolution for my issue was fast and so easy.
ZZZ
GBAgent answered quickly and resolve issue -