Joe
GBSteffy is an A++ service rep. I have had to contact Reach reps a couple of times to clarify some minor items with our service. Each time has been a completely refreshing experience versus what I used to have with a major carrier. I have been using Reach since 9/23 and have had no issues at all. If you contact the reps. they are right there to help, no waiting in a phone cue or dealing with abrupt reps. Polite, professional and, the key word, "helpful". Why didn't I switch to Reach sooner. I get top notch service for my needs at a fraction of my former cost. I am completely satisfied with Reach. Thank you Steffy.
John M
GBThey were tireless in fixing my problem… They were tireless in fixing my problem and kept me informed as to their progress.
Kendall Pelling
GBPavitar was good at figuring out how to solve my complicated problem Pavitar was good at problem solving and figuring out what went wrong. They communicated clearly. They tried multiple things and stayed focused on it until it was fixed.
Michael Link
GBFive stars for Preeti with Reach Mobile. I had difficulty activating my new Reach account. It was late at night and I used the chat line to request help. The Reach agent, Preeti, was just terrific. She was very patient with my "old guy" errors and offered to do the activation from her end, taking up much of her time. Her kindness is highly appreciated and I hope Reach recognizes her excellent customer support skills and personable style.
Skip Stein
GBVery Patient with me Very Patient with me, but fortunately got disconnected before setting up voicemail. When I dial '1' it says wrong number and mailbox is full. I just set up this number!