John M
GBThey were tireless in fixing my problem… They were tireless in fixing my problem and kept me informed as to their progress.
Kendall Pelling
GBPavitar was good at figuring out how to solve my complicated problem Pavitar was good at problem solving and figuring out what went wrong. They communicated clearly. They tried multiple things and stayed focused on it until it was fixed.
Sam
GBSo much better After months of fighting with my previous carrier, Reach Mobile has been a breath of fresh air! Real people who don't run you around in circles at every opportunity is a very welcome change :) The fact that it costs half as much is just icing on the cake. Reach has a support team that actually provides support, in this day and age even, go figure.
Bob
GBOverall good experience Overall, a good experience. Activation was nearly seamless. Service, support and signal strength are all ok. Looks like a good value if it keeps up. A few exceptions: >Instruction sheet in starter kit was sparse and hard to follow in spots. Language could be more precise. >Porting out existing numbers from Verizon created problems, possibly because 2 lines were being ported. Eventually sorted out by support rep in chat.
Kurt Borgwardt
GBQuestions answered clearly, concisely, and in a professional manner I chatted with Freeda, who answered several questions I had regarding their Best Fit plans. Her answers were clear, and concise. She chatted in an informative, yet casual, manner, putting me at ease. I could not have wished for a more professional person than Freeda. Thank you!