Ping - Support Review Ping, many thanks for your persistence and dedication to resolving this problem. At one stage I didn't think the issue would be resolved but, you soldiered on and after move than 1 1/2 hours I now have MS Office running. Once again, thank you, I very much appreciate you support and assistance. Regards, Ron Boddy

I was having trouble unlocking office… I was having trouble unlocking office on our volunteer's computer. The unlocking key would not work. Anna from the support team was absolutely fantastic. Showed patience with the slow computer and myself. We were ready to throw it all away. Thank you Anna you saved the day for us volunteers. Another day finished on a huge positive. Thanks to wonderful staff. Our Anna cheers

Loose your password, loose your product.. The product is ok, but there is absolutely NO support what so ever.. If you forget your account password you are toast. You can't contact anything or anybody, and when trying to reset your password for the services you paid for, you will just receive the same popup day after day: "You have received to to many codes today. Try again tomorrow.." Seriously!! MS don't care #### about their customers.

Eric was very helpful with my non-tech… Eric was very helpful with my non-tech understanding and helped me understand the product I bought did not support the processor in my laptop! Fortunately for me it has all worked out and I will be using this company again because of the exceptional customer service. Thaks Eric!

Eric was excellent rescuing me from my… Eric was excellent rescuing me from my installation issue. He guided me every step of the way and seemed to know the answers and my next step until it was resolved. Truly professional and approachable. I am really satisfied with his service and commend him for that.