Paul helped me promptly and knew what I needed. Paul has been very quick to attend to my needs and has sorted out the situation, which was MY mistake, in a flash hurry, without a word of complaint. Love this company and will be highly recommending this avenue of SW purchasing to friends and family. Solved a big problem just to acquire the SW in the first place from the comfort of my living room. I am very happy.

Eric was excellent rescuing me from my… Eric was excellent rescuing me from my installation issue. He guided me every step of the way and seemed to know the answers and my next step until it was resolved. Truly professional and approachable. I am really satisfied with his service and commend him for that.

I was having trouble unlocking office… I was having trouble unlocking office on our volunteer's computer. The unlocking key would not work. Anna from the support team was absolutely fantastic. Showed patience with the slow computer and myself. We were ready to throw it all away. Thank you Anna you saved the day for us volunteers. Another day finished on a huge positive. Thanks to wonderful staff. Our Anna cheers

Eric was very helpful with my non-tech… Eric was very helpful with my non-tech understanding and helped me understand the product I bought did not support the processor in my laptop! Fortunately for me it has all worked out and I will be using this company again because of the exceptional customer service. Thaks Eric!

Great Fast Support "Bryan is a Hero" Bryan assisted me today with a Licensing issue. He was great to deal with and sorted out the issue immediatly. I pirchase quite a lot od software from Downloadmsoffice, and have always had exelent dealings with them. their support is top notch.