Excellent support for the novice user Excellent support for the novice user. They don't necessarily fix your issue but rather point out resources that help you achieve your goals. It really then becomes a learning opportunity that can be applied to future requirements. Pranali was excellent in offering timely support. Kudos Pranali.

Makes Our Site Professional We have a number of forms on our site with the output of each form handled differently. Some go to Google Sheets + email, one goes only to email, one stores data on the host. WPForms made this easy to accomplish. WPForms makes our site look so professional! It allowed us to customize the forms to match our site template, including adding helpful icons (customizable colors) in the forms. There was hardly a learning curve, since it is a drag and drop interface. If I don’t understand something, the document is very complete and easy to understand. When I was stuck, the Tech help was super helpful and so quick to respond. I could have called and gotten immediate help, but I used the contact form and my problem was fixed in just over an hour. The more I use WPForms, the more I appreciate all the work put into it, with its many bells and whistles! And the Tech Support can’t be beat!

Quick Support Had some problems filtering out the number slider values in the notification email that were 0. I struggles making my own filter for a while, but eventually broke down and asked support. They replied in less than 2 hours and pointed me in the right direction with some example code. Very helpful and fast

We were experiencing some formatting… We were experiencing some formatting issues with notification emails. Problem couldn't solved by their support team and was escalated to a senior support member who fixed it promptly. Great service! Thanks.

These guys actually listen to their users I needed an important feature to complete a client project but discovered it was inly included in the most expensive Pro plan. I pointed out that this feature (the layout module for creating columns) is really a basic feature that should be included in every plan. Within 40 min the WP Forms tech support emailed me back and they had made this module available in every plan, and even updated the support article for this module. I have never seen a software company listen to their users this fast. WP Forms has won my loyalty!