Helpline has done a great job to help… Helpline has done a great job to help me to solve the problem step by step

The extension works great/Great Customer Service The extension works great. I've had a free and now subscribed account and it works great and automates so many forms for us. It's a set it and forget it type of thing. No issues. I've had to contact customer service two times to transfer an account and with a billing question and received fast same-day responses that immediately resolved the issues. Highly recommend.

Very timely response time I had incorrectly used the wrong user id to sign up for the Form Publisher annual package. I submitted a request to transfer the account to the correct user id. Jhong from Form Publisher responded that evening to say he made the transfer. Very quick response time. Very much appreciated.

Best Experience with Customer Support! I am so glad I had gotten on a call with Omiros! He was extremely knowledgeable and was very patient as he explained step by step to help resolve my issues with Form Publisher! I really appreciate his positive attitude and that he took the time to help me understand what it is that was wrong with my google sheets and how things work on the back end. I really really am grateful for his help!

I have been using Google Forms and… I have been using Google Forms and Forms Publisher for a long time. The changes to the program formatting left me with some questions that I could not figure out. I contacted Forms Publisher customer service via email last night and had a personal response already first thing this morning. It took a few back and forth messages, but was able to get an answer to my question and solve my problem. Thank you, Remi, for the great customer service!