Convenient and nice service It's really convenient, giving me a lot of help when organizing the google form data. But (maybe it's my bad) it's a little bit annoying when I try many ways to cancel the auto-generated email but still receive them in a few minutes...😵‍💫 Besides, I accidentally subscribed it and I was overwhelmed, but the customer service was really nice and replied my email and refunded in few minutes. I really appreciated about it!

My only reason for 4, not 5 stars… My only reason for not giving 5 stars was the fact that I had some trouble initially getting Form Publisher installed. However, the tech support team did a great job responding to my requests for help and got me set straight really quickly! That kind of customer support means a lot in today's world.

Great customer support and add on Great customer support -I needed an add on that is HIPAA compliant so I can create a workflow for one of my clients and this is the only one that works for my needs that works with Google Forms. The support team helped me customize it and learn how to use it succesfully.

Very timely response time I had incorrectly used the wrong user id to sign up for the Form Publisher annual package. I submitted a request to transfer the account to the correct user id. Jhong from Form Publisher responded that evening to say he made the transfer. Very quick response time. Very much appreciated.

Helpline has done a great job to help… Helpline has done a great job to help me to solve the problem step by step