I have been using Google Forms and… I have been using Google Forms and Forms Publisher for a long time. The changes to the program formatting left me with some questions that I could not figure out. I contacted Forms Publisher customer service via email last night and had a personal response already first thing this morning. It took a few back and forth messages, but was able to get an answer to my question and solve my problem. Thank you, Remi, for the great customer service!

Fast and effective troubleshoot support I've been using Form Publisher for the past 2 years and in the 2 instances, I've run into trouble, support from Form Publisher has come within hours of my initial request for support. They helped troubleshoot and got me back up and running right away.

Very timely response time I had incorrectly used the wrong user id to sign up for the Form Publisher annual package. I submitted a request to transfer the account to the correct user id. Jhong from Form Publisher responded that evening to say he made the transfer. Very quick response time. Very much appreciated.

Our company is an active Google Forms… Our company is an active Google Forms user and like all of us when the Results of an assessment do not arrive our clients get upset. This has happened two times, both my error, over the last 6 months. Each time the Form Publisher team was not judgemental, methodically documented the problem and solution and the FOLLOWED UP. Not that I want any more problems but they were more than reasonable.

Form Publisher really helped us quickly… Form Publisher really helped us quickly and effortlessly respond to our Google Form submissions. The right info was delivered to the right people instantly, totally changing the way our company works. The people behind it are helpful, cooperative and listened to us when we had queries.