Jon Campbell
GBResponsive Plugin Developers We ran into an issue with google sign in looping when attempting to approve, utilizing the approval workflow feature in this plugin. They sent back a work around until development was able to fix the plugin. In less than 24 hours they had found the issue and fixed it.
Jocelyn Pan
TWConvenient and nice service It's really convenient, giving me a lot of help when organizing the google form data. But (maybe it's my bad) it's a little bit annoying when I try many ways to cancel the auto-generated email but still receive them in a few minutes...😵💫 Besides, I accidentally subscribed it and I was overwhelmed, but the customer service was really nice and replied my email and refunded in few minutes. I really appreciated about it!
Brad
GBThe extension works great/Great Customer Service The extension works great. I've had a free and now subscribed account and it works great and automates so many forms for us. It's a set it and forget it type of thing. No issues. I've had to contact customer service two times to transfer an account and with a billing question and received fast same-day responses that immediately resolved the issues. Highly recommend.
Vince Sadowski
GBGreat add-on, useful features! The product seems to be well thought out, and very well documented. The help section offers examples and clear language to help understand how to use this add-on. When I had a question, the support staff were quick to look in to my issue and respond.
Sheri L McKelfresh
GBI have been using Google Forms and… I have been using Google Forms and Forms Publisher for a long time. The changes to the program formatting left me with some questions that I could not figure out. I contacted Forms Publisher customer service via email last night and had a personal response already first thing this morning. It took a few back and forth messages, but was able to get an answer to my question and solve my problem. Thank you, Remi, for the great customer service!