Kerry Quinn
USWhenever I have an issue (which is⦠Whenever I have an issue (which is infrequent), the team at Form Publisher gets back to me with a solution quickly. It doesn't feel like a ticket system but a conversation. I am not sent to FAQs or articles. I am given a specific solution to my issue. Go Team!
Ana Dobrevska
BGGreat customer support and add on Great customer support -I needed an add on that is HIPAA compliant so I can create a workflow for one of my clients and this is the only one that works for my needs that works with Google Forms. The support team helped me customize it and learn how to use it succesfully.
Vince Sadowski
USGreat add-on, useful features! The product seems to be well thought out, and very well documented. The help section offers examples and clear language to help understand how to use this add-on. When I had a question, the support staff were quick to look in to my issue and respond.
Jocelyn Pan
TWConvenient and nice service It's really convenient, giving me a lot of help when organizing the google form data. But (maybe it's my bad) it's a little bit annoying when I try many ways to cancel the auto-generated email but still receive them in a few minutes...π΅βπ« Besides, I accidentally subscribed it and I was overwhelmed, but the customer service was really nice and replied my email and refunded in few minutes. I really appreciated about it!
Customer Service
USBest Experience with Customer Support! I am so glad I had gotten on a call with Omiros! He was extremely knowledgeable and was very patient as he explained step by step to help resolve my issues with Form Publisher! I really appreciate his positive attitude and that he took the time to help me understand what it is that was wrong with my google sheets and how things work on the back end. I really really am grateful for his help!