Great customer support and add on Great customer support -I needed an add on that is HIPAA compliant so I can create a workflow for one of my clients and this is the only one that works for my needs that works with Google Forms. The support team helped me customize it and learn how to use it succesfully.

Whenever I have an issue (which is… Whenever I have an issue (which is infrequent), the team at Form Publisher gets back to me with a solution quickly. It doesn't feel like a ticket system but a conversation. I am not sent to FAQs or articles. I am given a specific solution to my issue. Go Team!

Our company is an active Google Forms… Our company is an active Google Forms user and like all of us when the Results of an assessment do not arrive our clients get upset. This has happened two times, both my error, over the last 6 months. Each time the Form Publisher team was not judgemental, methodically documented the problem and solution and the FOLLOWED UP. Not that I want any more problems but they were more than reasonable.

Helpline has done a great job to help… Helpline has done a great job to help me to solve the problem step by step

This extension does not This extension does not work the way it originally did when I first installed it. I needed an extension that would create a document when there is a new form submitted. When I tried to use Publisher it created a document for all the forms that were submitted previously and not the new ones. The support team was unable to resolve this issue.