Shehansha
QAVery supportive customer service Very supportive customer service. Quick responses & very trustworthy. Worked with Clara to get some quick clarification regarding the functionality of Dokan plugins. She was very knowledgeable about potential features of Dokan before getting into it & was able to get the information very quickly. I would trust them with any future requirements.
Estera Radisic
HRFantastic service Hi, I'm a new user and I needed some extra information to get me started. Catherine took time to very nicely explain everything and answered all my questions with a lot patience and in detail. I'm extremely pleased with her. Also I'm very impressed how fast I got response.
Shehansha Shefeeq
QAOutstanding support I am delighted with the support Dokan provides every time am encounters any problem with the plugin. This time my ticket was attended by Mr. Sazzat Hossain, he provided me top notch support with good understanding. I am beyond satisfied with my experience and highly recommend Dokan.
Michael Nass
GBGreat Pre-Sales Service I was evaluating Dokan and the woocommerce auction plugin. Catherine spent a lot of time answering some fairly in depth questions and doing research on the product to give me accurate answers. She clarified that she understood my questions properly and was overall very helpful. I haven't decided to purchase yet, but was very impressed with the information and help Catherine gave me. Definitely makes me more comfortable with how they handle support.
Dokan Customer
AUDokan support is helpful to have Dokan support is helpful to have - if an issue does arise you can just describe the issue in a ticket, submit it and generally within a few hours or overnight you'll have an update.