Great support from Burak in helping me making the right decision I am about to embark on a journey to build a C2C site and it seemed to me that Dokan is pretty predominant as a platform offering the multi-vendor services. I need to use some complex shipping setup that wasn't available in the Free version of Dokan. Shipping are there in Standard and pro versions, but I wasn't getting a clear understanding of the differences between them. On chat support I spoke to Burak about it. He is proficient and knowledgeable and explained to me the options relevant to my specific situation. That helped clarify things for me. Additionally, I learnt that I could purchase Standard and try it for 14 days. In case I feel I am not getting what I want I could always easily upgrade. This is super valuable and probably the option that i would go for.

CUSTOMER SERVICE IS AWESOME CUSTOMER SERVICE IS AWESOME, THE REPLY WAS LATE VERY LATE, I HAD TO WAIT 2 HOURS STRAIGHT.

Great Pre-Sales Service I was evaluating Dokan and the woocommerce auction plugin. Catherine spent a lot of time answering some fairly in depth questions and doing research on the product to give me accurate answers. She clarified that she understood my questions properly and was overall very helpful. I haven't decided to purchase yet, but was very impressed with the information and help Catherine gave me. Definitely makes me more comfortable with how they handle support.

Very supportive customer service Very supportive customer service. Quick responses & very trustworthy. Worked with Clara to get some quick clarification regarding the functionality of Dokan plugins. She was very knowledgeable about potential features of Dokan before getting into it & was able to get the information very quickly. I would trust them with any future requirements.

Support is great. The support team is excellent, especially Richard, who I spoke with and who is really amazing. helped me like a lightning strike. Dokan is my favourite.