Dokan support is helpful to have Dokan support is helpful to have - if an issue does arise you can just describe the issue in a ticket, submit it and generally within a few hours or overnight you'll have an update.

Pre-sale chat interaction with support Genelia, provided excellent support and was very knowledgeable related to the product. Though, i am not impressed or happy with Dokan as a plugin. It's very limited, no developer documentation no rich addon repository. But support is amazing ! 5 stars for support and 4 star for Dokan.

Bells and Whistles Dokan is a comprehensive marketplace plugin which provides great value and opportunity to anyone wishing to start a marketplace business. Clara was very helpful in dealing with my questions regarding Dokan features and capability. With so many available plugins and add-ons Dokan can provide your website with all the bells and whistles you need.

I had a great experience chatting with… I had a great experience chatting with Clara from Dokan CS. She was very helpful and provided me with all the information & resources I needed to help set up my marketplace.

Great Pre-Sales Service I was evaluating Dokan and the woocommerce auction plugin. Catherine spent a lot of time answering some fairly in depth questions and doing research on the product to give me accurate answers. She clarified that she understood my questions properly and was overall very helpful. I haven't decided to purchase yet, but was very impressed with the information and help Catherine gave me. Definitely makes me more comfortable with how they handle support.