Great Support from Catherine! -

Fantastic service Hi, I'm a new user and I needed some extra information to get me started. Catherine took time to very nicely explain everything and answered all my questions with a lot patience and in detail. I'm extremely pleased with her. Also I'm very impressed how fast I got response.

Pre-sale chat interaction with support Genelia, provided excellent support and was very knowledgeable related to the product. Though, i am not impressed or happy with Dokan as a plugin. It's very limited, no developer documentation no rich addon repository. But support is amazing ! 5 stars for support and 4 star for Dokan.

I had a great experience chatting with… I had a great experience chatting with Clara from Dokan CS. She was very helpful and provided me with all the information & resources I needed to help set up my marketplace.

Dokan Inc Shines as the Epitome of Customer Service Excellence In the fast-paced world of software solutions, finding a company that not only meets but exceeds expectations can be a rare gem. However, in the case of Dokan Inc, excellence seems to be their standard operating procedure. As a returning customer, my recent experience with them undoubtedly reinforces this notion. Swift, Professional, and Precise Assistance: Dokan Inc's commitment to providing top-notch service is evident from the moment I reached out to them. Their response time is commendable, swiftly addressing my queries and concerns with a level of professionalism that sets the bar high for others in the industry. In a world where time is of the essence, their ability to act promptly is a testament to their dedication to customer satisfaction. Streamlined Product Selection Process: Navigating through the myriad of software products available in the market can often be overwhelming. However, Dokan Inc simplified this process for me. As a returning client, I found it easy to identify the exact product needed, thanks to their intuitive platform and comprehensive product descriptions. This streamlined approach not only saved me time but also ensured that I made informed decisions tailored to my specific requirements. Exemplary Customer Service and Expertise: One of the hallmarks of a truly exceptional company is its customer service. Dokan Inc goes above and beyond, providing a level of support and knowledge that is second to none. Whether it's troubleshooting technical issues or offering guidance on product selection, the team of experts demonstrated by Mr Burak showed an unwavering commitment to ensuring that as a returning customer, I received the assistance needed. His depth of knowledge not only instils confidence but also fosters a sense of trust and loyalty. Therefore! My conclusion, Dokan Inc sets a shining example of what exemplary customer service in the software industry looks like. As a returning customer, my recent experience with them reaffirms their position as a leader in the field. From their swift and professional assistance to their streamlined product selection process and exemplary customer service, Dokan Inc continues to raise the bar for excellence. Thank you to everyone at Dokan Inc and special mention to Mr Burak.