Blackhawk MSP

2824 Bollinger Canyon Road, 94583, San Ramon, United States
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4.80
Based on 20 Reviews

5

90.00%

4

5.00%

3

0.00%

2

5.00%

1

0.00%
About Blackhawk MSP

We are not Blackhawk Network in Pleasanton. Our company name is Blackhawk Computers, we do Help Desk Support for small businesses and residential. We do not sell gift cards or products.

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customer
GB

I don't have the computer expertise to… I don't have the computer expertise to critique the service I received (which is why I use Blackhawk!), but something felt wrong about the way Stefan chose to address my problem. I just can't believe that was the only or the best way to fix the sudden problem with downloading a photo from my iPhone via gmail to Picasa for editing. Of course I could be wrong, but I just didn't feel that he knew exactly what he was doing or understood what I was asking. I know Picasa was discontinued a few years ago, but I was still able to use it on a regular basis. This has really been unfortunate.

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Robert S
GB

I'll use Only Blackhawk MSP ! First, I made a call from a search engine. The actual person which answered live, not a voice message, which is 99.9 percent the case, in 30 minutes, via taking remote control of my computer, had the issue solved My issue was that I did not know how to turn the computer camera to the on position. I had to have zoomeetings, yet, only audio but not my video participation. Because of my research and the already outstanding reputation of Blackhawk MSP. I contracted them to solve my issue . The Gentleman which helped me was courteous and helpful, and he was personally concerned that the issue was solved With Blackhawk MSP you, who hire this company are not a number! You're a personal client, cared about and a friend of this company. I urge and strongly recommend, and positivity suggest using this top service and

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Angie
GB

I called Blackhawk MSP yesterday and… I called Blackhawk MSP yesterday and Stefan was the specialist assisted. I have an issue of removing some old businesses on my Fb ,took me 3 days and could not delete. It took him only 1 plus hr to got it figured out and of course he got it fixed. He was very patient ,courteous, friendly and knowledgeable. Very good experienced with this company and price is very reasonable, I do strongly recommend them. Thank you again Stefan.

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John Lawson
GB

Stephan was great Stephan was great. He was very thorough in his analysis. I would hire him again without hesitation.

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Cherkassky
GB

Ryan and Stefan are some of the nicest… Ryan and Stefan are some of the nicest people you'll ever do business with. Blackhawk MSP has everything you'd want from a Tech Support company - knowledge, efficiency, understanding, and fantastic customer service. I love these people!

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