They called me back right away They called me back right away. When other IT people could not help this company fixed my problem. I was very nervous calling someone from craigslist because they can get your IP address and get your bank accounts but no money was stolen so I believe this company is honest and legit.

I don't have the computer expertise to… I don't have the computer expertise to critique the service I received (which is why I use Blackhawk!), but something felt wrong about the way Stefan chose to address my problem. I just can't believe that was the only or the best way to fix the sudden problem with downloading a photo from my iPhone via gmail to Picasa for editing. Of course I could be wrong, but I just didn't feel that he knew exactly what he was doing or understood what I was asking. I know Picasa was discontinued a few years ago, but I was still able to use it on a regular basis. This has really been unfortunate.

Top notch IT service and support. Blackhawk is my office365 and BitDefender provider. They always come thru for me when needed. They are available sometimes during weird hours and locations. So it’s nice to know they have my back when I need them. I highly suggest you consider giving Blackhawk an opportunity to support your company.

Stefan did great and he was honest About two months ago I hired someone on Craigslist to help install new Microsoft office software and transfer information. It was a disaster. My contacts were gone and I had Microsoft sending messages “the software installed was not legal software”. I had to start over. I searched Craigslist and found Blackhawk MSP. I was very skeptical. Especially when I asked for an estimate, he explained I would only be charged for the time he worked (not waiting time), requesting my credit card information and granting access to my PC remotely. Stefan set up MS Office, signed me up (legally) and transferred all my data from iCloud account. He worked on my PC for 3 hours. He only charged me for two hours. I would recommend Stefan!

Worth the online evaluation I acquired an older server but was having problems troubleshooting it to start-up. I am pretty good repairing pc but this was beyond my abilities. I called up Blackhawk and I connected to a person immediately to blindly walk through every possible problem. The technician patiently worked through for an hour until we resolved it was a motherboard issue. This would have been such a hassle to find a company and drop it off then schedule a pick up time days or weeks away. Blackhawk was well worth the hour technician fee.