Stefan was very helpful in diagnosing… Stefan was very helpful in diagnosing and taking care of the issues I was having on my computer. I recommend their service all the time.

Worth the online evaluation I acquired an older server but was having problems troubleshooting it to start-up. I am pretty good repairing pc but this was beyond my abilities. I called up Blackhawk and I connected to a person immediately to blindly walk through every possible problem. The technician patiently worked through for an hour until we resolved it was a motherboard issue. This would have been such a hassle to find a company and drop it off then schedule a pick up time days or weeks away. Blackhawk was well worth the hour technician fee.

Ryan and Stefan are some of the nicest… Ryan and Stefan are some of the nicest people you'll ever do business with. Blackhawk MSP has everything you'd want from a Tech Support company - knowledge, efficiency, understanding, and fantastic customer service. I love these people!

Good initial response -- quality work. I received a fast initial response by blackhawk, but when my issue wasn't easily corrected it had to be sent to another tech. After the referral, they were slow at getting back to me. It seemed I got lost when moving from one tech to the other. When they finally got back to me, Terrell fixed my problem very quickly and I am up and running.

I got what I paid for without excuses… I got what I paid for without excuses in a sincere and professional way. What I like most is the way the engineer explained the whole thing to me which gave be better confidence. Thank you guys!