Robert S
GBI'll use Only Blackhawk MSP ! First, I made a call from a search engine. The actual person which answered live, not a voice message, which is 99.9 percent the case, in 30 minutes, via taking remote control of my computer, had the issue solved My issue was that I did not know how to turn the computer camera to the on position. I had to have zoomeetings, yet, only audio but not my video participation. Because of my research and the already outstanding reputation of Blackhawk MSP. I contracted them to solve my issue . The Gentleman which helped me was courteous and helpful, and he was personally concerned that the issue was solved With Blackhawk MSP you, who hire this company are not a number! You're a personal client, cared about and a friend of this company. I urge and strongly recommend, and positivity suggest using this top service and
Al Middelton
GBGood initial response -- quality work. I received a fast initial response by blackhawk, but when my issue wasn't easily corrected it had to be sent to another tech. After the referral, they were slow at getting back to me. It seemed I got lost when moving from one tech to the other. When they finally got back to me, Terrell fixed my problem very quickly and I am up and running.
customer
GBRyan has been very helpful with… Ryan has been very helpful with answering my questions and actually finishing up what needs to be done in a timely manner. Always responsive! Thanks Ryan!
Cherkassky
GBRyan and Stefan are some of the nicest… Ryan and Stefan are some of the nicest people you'll ever do business with. Blackhawk MSP has everything you'd want from a Tech Support company - knowledge, efficiency, understanding, and fantastic customer service. I love these people!
DS
GBStefan was very helpful in diagnosing… Stefan was very helpful in diagnosing and taking care of the issues I was having on my computer. I recommend their service all the time.