Good software, great customer support Software is good -- much better than the Epson software that came with my scanner (I have an Epson V700 and a V500 which I now use with VueScan). I am a novice with scanning, but use the software about 8 hours a week, on multiple scanners (the older Epsons previously mentioned and a Plustek 8300i) in a long-term effort to digitize my family photos, negatives, and documents. The software itself doesn't at first appear particularly flashy, but it is a good, versatile scanning tool with a ton of powerful features (different modes open up lots of different options). I particularly like the fact that you can skew the scans, which the Epson software doesn't allow. The software can also do Transparency mode (negatives/slides) assuming your scanner has a backlight. The customer support is really great as well. This morning, one of the updates had a bug or conflict specific to one of my scanners: I contacted help and in under an hour Ed had sent me a test version to see if it would fix the bug. It did, and will be rolled out in the next general update, but in the meantime I have a working beta version. I've never experienced that kind of support from a software company, so on that basis alone I would recommend the product/company.

Vuescan has been an integral part of my… Vuescan has been an integral part of my business for years. As a professional photographer I count on the best scanners and software to do what I need daily. Vuescan is always updated and if there is a question, the response is quick. Thank you for making such a great product! Tom A

Great Software / Great Support Was having issues with an old Epson scanner. The software would start, but then stall mid-scan. Troubleshooting with Ed he was able to get it working again. It's rare these days to get this kind of timely and responsive tech support. Highly recommend the software and should you need support, you're in good hands!

I have been using VueScan for 20+… I have been using VueScan for 20+ years. I bought the professional version to help Ed as he started out. I have never been disappointed. The software has just kept improving over the years and works excellent. I use it for all my scanning needs: photo prints, negatives and slides. I have several scanners and it works great with all them. The software has tons of features, options and helpful workflows. I especially like filter features (IR clean, restore colors, restore fading, grain reduction). I have tried other software including the software that came with the scanner and other commercial software and not been as satisfied with the results. I can produce an image straight from Vuescan that does not require Photoshopping later. I am back scanning another batch of old negatives and have reaffirmed my satisfaction with Vuescan.

My Nikon Coolscan 9000 software busted… My Nikon Coolscan 9000 software busted August 25, 2014. I have used VueScan at least weekly ever since for B/W and color negs, transparencies, both 35mm and medium format. Being an ex-newspaper-magazine photographer I find all adjustments sufficient to obtain the results I was looking for usually at first attempt. I also use it for Epson 4490 flatbed scanner when scanning anything on paper. Thank you for a good product.